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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 12, 2019

Great experience This is a great dealership. I’ve bought my last 5 vehicles from them. Easy to work with and they go the extra mile to help you out! I’ll be buying my More

by TAZZMAN_70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Curvin, Troy Powers, Terrance Wray
Nov 13, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for the wonderful review of your experience at Edwards Chevrolet. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 12, 2019

Excellent Communications Scott McKee was my service advisor, he was professional and keep me informed on the issue of repairing my Tahoe. His communications skills were great More

by AMHOMSYS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 13, 2019 -

Edwards Chevrolet Downtown responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 12, 2019

Happy Time The sales representative answered all my questions and worked to get the car I wanted at the price I wanted I am very very happy!! More

by COLEMANST4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Nov 13, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 11, 2019

Oil change Excellent customer service!! Scott McKee checked everything. I had a problem with my traction light coming on and he checked that also with no problem More

by Dedehorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Scott Mckee
Nov 12, 2019 -

Edwards Chevrolet Downtown responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Edwards Chevrolet's Service Department. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 11, 2019

Everything was great I have bought two cars from this dealership, every visit has been great. I recommend this place to anyone who is looking for a car or need service don More

by RUFAROCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Mike King, Scott Mckee, Dealer Inspire
Nov 12, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 11, 2019

Had issues I picked my vehicle up Friday and went to work. Headed home about 10:30p on the interstate my SUV was smoking from the back and from the hood. Stop More

by bmmikal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Nov 12, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 11, 2019

Great I love Edwards,I pass by a Chevrolet dealership by my house to go there,I love the manager Scott McKee,he is excellent as usual o More

by threattharold08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 12, 2019 -

Edwards Chevrolet Downtown responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 10, 2019

Car service The service was amazing ! Mr. Scott was a great salesman!! Thank you for the service !!! I love coming to this dealership! ALL of them amazing!!!! More

by ADREONNA_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Wade Ferguson, Scott Rackstraw, Dealer Inspire
Nov 10, 2019 -

Edwards Chevrolet Downtown responded

Thank you for reaching out ! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 08, 2019

My experience was great!!! This is my second car from Edward Edwards Chevrolet is great. This is my second car from you guys and maintenance service was great. The sales person was thorough, patient. Thanks Edwa More

by WILVALMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 10, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your loyalty to our dealership and for taking the time to write this review. We aim to turn every person that visits us into a repeat customer. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 08, 2019

90,000 mile service Had the 90,000 mile service on my 2014 Silverado. Great service and Scott McKee is fantastic. I will be back in the future for the next service. More

by ARSIMS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 10, 2019 -

Edwards Chevrolet Downtown responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Marty Phillips, General Manager, 205.716.3323

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