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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 06, 2019

Excellent as always! The service department is always very nice and make sure you are taken care of! They are willing to answer any questions you have. I bought my car new More

by COLLINSACHELSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Rackstraw
Nov 06, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 06, 2019

Brandon was very professional and great experience there Brandon Chapman, was very professional and answered all my questions and concerns , I would recommend Edward Chevrolet body shop to my friends and fam More

by Kathy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Chapman , body shop estimator, he was very professional and went out of his way the help me, Wade Ferguson
Nov 06, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Brandon, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 06, 2019

Always satisfied Scott does a great job. All staff very friendly and helpful. Fast and efficient. Keep my car running great and always keeping me informed on issues co More

by Walkerrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 06, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 05, 2019

Great service on repairing multiple problems at a fair price. Craig is also very helpful and was able to squeeze us in with very little notice on a busy day. More

by Ccooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Nov 06, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review, Cooper! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! John Pauls Buick GMC Team

November 02, 2019

Battery/recall With a failing battery I was able to drive into the service department where Scott was able to diagnose the problem and work me in for a repair. He wa More

by Jackson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 04, 2019 -

Edwards Chevrolet Downtown responded

Thank you for putting your trust in Edwards Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 01, 2019

Service Advisor is great to help Service Advisor makes certain everything is taken care of properly. I believe what I said takes care of everything I need to say. Very good. More

by Sandy76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 04, 2019 -

Edwards Chevrolet Downtown responded

Thank you for the awesome feedback! We're very happy to hear that he was there to provide you with great service. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 01, 2019

Great I had a great salesman Thaddeus Cole he was very helpful and knowledgeable about my vehicle so was the other staff and they fed me too LOL 😁 More

by BYGRACETRUCKING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Nov 04, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 01, 2019

Great Johnathan Told me how long the service was going to take And it was point on every body there was very friendly and supportive of the service More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug in parts, Jonathan Hollman
Nov 04, 2019 -

Edwards Chevrolet Downtown responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Johnathan assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 01, 2019

Wonderful my sales Jonathan Holman was great Because I bought a car from edward Chevrolet got a new car from them receiving on last week satisfied with service thank you very much More

by AKINAMARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Dealer Inspire
Nov 04, 2019 -

Edwards Chevrolet Downtown responded

We love hearing about customers that have a terrific experience at Edwards Chevrolet. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 31, 2019

Life Savers My GMC Acadia had been acting up ever since I bought it in July19. In Aug19 It broke down just outside of Troy while taking my daughter to college. It More

by Michaele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Oct 31, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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