Back

Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

October 19, 2019

Great experience! Brought my car in for repairs and have nothing but great things to say! They did an excellent job on all the repairs and I was even able to get a rent More

by haleyn28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in the body shop, Wade Ferguson
Oct 20, 2019 -

Edwards Chevrolet Downtown responded

Haleyn, thank you for taking the time to leave us a review and for giving us feedback. We're glad that the Edwards Chevrolet service team were able to repair your car to your standards. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 17, 2019

Excellent experience. Service writer went above and beyond Scott Mckee went into great detail explaining what needed to be done on my vehicle. He broke it down into two phases of service and that worked with m More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Martin, Scott Mckee
Oct 17, 2019 -

Edwards Chevrolet Downtown responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 16, 2019

I had the most wonderful experience in buying a car from a c I would recommend this car dealer ship to anyone and I hope that they get the same experience I did. I have told so many people about my experience th More

by Olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 16, 2019 -

Edwards Chevrolet Downtown responded

Olivia, we appreciate you for letting others know about your experience at Edwards Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

October 16, 2019

Good experience. Good service experience. Pricing was reasonable with quality work. Appreciated the ride to work to be able to drop vehicle off easily with minimal inc More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 17, 2019 -

Edwards Chevrolet Downtown responded

Tommy, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our staff went above and beyond. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Marty Phillips, General Manager, 205.716.3323

October 15, 2019

Friendly, informative and quick service. Service was prompt and appropriate given the circumstances to the vehicle, I was consistently updated of it’s status and notified if there was any cha More

by Nick C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Oct 16, 2019 -

Edwards Chevrolet Downtown responded

Thanks, Nick! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. If you need anything else for your vehicle, please let us know. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 15, 2019

Excellent Service. Start to Finish❤ It was a good experience. I was in for a Recall. Turbo was delayed. Now it's driving much better. I didn't like having to bring the car back three tim More

by DARCYSMOTH1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Mose Williams
Oct 16, 2019 -

Edwards Chevrolet Downtown responded

We’re delighted to hear of your positive experience at our dealership. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 14, 2019

Horrible experience Service by far the worst I’ve ever received lack of communication with customers also terrible. Manager unprofessional and will not listen to customer More

by kenitam1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Phillips, Scott Mckee
Oct 18, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

October 13, 2019

Awesome Best new car buying experience ever. Don Lyles helped me choose the right vehicle for me and my family. The entire team went above and beyond to ensu More

by LADY_JAY075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Dewey Allen, Scott Rackstraw
Oct 13, 2019 -

Edwards Chevrolet Downtown responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

October 11, 2019

Pleased Customer My service at Edwards Chevrolet was excellent in every way. Scott McKee provides excellent customer service and my interaction with all the staff inst More

by SYDarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 14, 2019 -

Edwards Chevrolet Downtown responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 11, 2019

I experience very good service at Edwards Chevy They was very professional in my visit there with them..... the service was great the friendship what's phenomena and the visit he's very professional More

by Jayroc1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Oct 13, 2019 -

Edwards Chevrolet Downtown responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

...
137
...