
Edwards Chevrolet Downtown
Birmingham, AL
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Service Feedback The overall rating received 4 stars instead of 5 is simply because my serviceman had no clue my car had been towed in. I inquired about him when I fir The overall rating received 4 stars instead of 5 is simply because my serviceman had no clue my car had been towed in. I inquired about him when I first made the appointment. More
Great service Very friendly staff and great, fast service. They identified an issue during an oil change and then scheduled to fix it. Everything was under warranty Very friendly staff and great, fast service. They identified an issue during an oil change and then scheduled to fix it. Everything was under warranty and they helped get the service done quick. More
Unexpected deal He went in to look at vehicles and not to purchase right off. So after talking about what was best for the situation, an offer was made the was suitab He went in to look at vehicles and not to purchase right off. So after talking about what was best for the situation, an offer was made the was suitable. Therefore now we are in a vehicle that's dependable thus far.. We pray for continuous dependability with this vehicle, although we have a few questions to present, and we will. Thanks you More
Excellent service every time! As always whenever I am scheduled for my vehicle to be serviced I always feel welcomed by the EDWARDS CHEVY FAMILY. The greeting, the smiles, the pers As always whenever I am scheduled for my vehicle to be serviced I always feel welcomed by the EDWARDS CHEVY FAMILY. The greeting, the smiles, the personal touch from the time I walk in until the time I exit. More
First time service Everything was as envisioned with the exception signage for the service entrance. It needs to read SERVICE Entrance and EXIT. I found my way into serv Everything was as envisioned with the exception signage for the service entrance. It needs to read SERVICE Entrance and EXIT. I found my way into service after 2 calls & driving around 2 blocks of one streets 3 times. Finally stopped to ask an employee how to enter. Turns out I was correct my first only to meet a SUV head on leaving service. I suppose the second overhead door for service is blocked because their insurance informed them, the door is too close to the intersection. Since there is only 1 door able to be used for service the signage above that should read "SERVICE ENTRANCE & EXIT" ... Problem solved.. More
October Visit Always courteous, friendly and and professional every encounter we have had with Scott. I pass by 3 dealerships on the way hear. He and the rest of Always courteous, friendly and and professional every encounter we have had with Scott. I pass by 3 dealerships on the way hear. He and the rest of the service department is why I continue to come back. Thanks More
Scott is great to deal with I’ve dealt with Scott McKee since I bought the truck back in 2016 and it has always been a pleasure. He’s always took care of everything I’ve needed a I’ve dealt with Scott McKee since I bought the truck back in 2016 and it has always been a pleasure. He’s always took care of everything I’ve needed and went above and beyond for me. I would recommend him to anyone. More
It was fast and professional They were knowledgeable friendly fast and professional I would recommend any one to get there vehicle fixed there service or purchase there I had a wo They were knowledgeable friendly fast and professional I would recommend any one to get there vehicle fixed there service or purchase there I had a wonderful experience working with them. More
Great service professionals people service with a smile If the service was not good I would say so that is also why I bought my truck from Edward's chev never had a problem If the service was not good I would say so that is also why I bought my truck from Edward's chev never had a problem More
Great customer service from Mr.Craig The title explain it all..great service over all, didn’t take long to fix my car at all...keep it up and Thanks again The title explain it all..great service over all, didn’t take long to fix my car at all...keep it up and Thanks again More