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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

October 01, 2019

Could not ask for better Service on my car could not have gone smoother. Scott checked me in without delay, made sure I wasn’t having any problems and sent my car to the techn More

by gwponder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 02, 2019 -

Edwards Chevrolet Downtown responded

Thank you for this great review! We're excited to hear that Scott took care of you! He is a great asset and we appreciate all he does. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 01, 2019

It was very good I had a very nice experience and that's all I love going to Edward Chevrolet when I have to deal with Scott and service department because he is really really good and if I ever have to buy anot More

by BROWNNOMMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Scott Mckee
Oct 02, 2019 -

Edwards Chevrolet Downtown responded

Reviews like yours are truly a breath of fresh air! Scott is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 01, 2019

great experience Great experience with Scott and Gary. Lots of rattles in a Tahoe. Not an easy fix and they were more than patient in helping track them down and get f More

by tahoe16
Recommend Dealer
Yes
Employees Worked With
Gary, Scott Mckee
Oct 02, 2019 -

Edwards Chevrolet Downtown responded

Thank you for this great review! Scott and Garry are truly exceptional employees and we appreciate them for giving you a great experience. Sincerely, Marty Phillips, General Manager, 205.716.3323

September 29, 2019

Throttle Body I couldn't get an answer or diagnosis about the check engine light coming on. I was told the throttle body needed to be clean. This is the third time. More

by LTABB
Recommend Dealer
No
Employees Worked With
Don Lyles, Craig Avant
Sep 30, 2019 -

Edwards Chevrolet Downtown responded

We appreciate hearing about your recent visit. Our priority here at Edwards Chevrolet is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Marty Phillips, General Manager, 205.716.3323

September 28, 2019

Excellent service Excellent customer service and support. Very thorough and would recommend their services and support to everyone. Very friendly and the service and he More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 30, 2019 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review, Sarah! We really appreciate your business. Sincerely, Marty Phillips, General Manager, 205.716.3323

September 28, 2019

Friendly service Scott in service is always excellent to deal with. Very honest, helpful and friendly. I always ask for Scott when I’m needing work done here. More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 30, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. Scott is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Marty Phillips, General Manager, 205.716.3323

September 28, 2019

Friendly and courteous experience No pressure, no hassle car buying experience. Treated like you have known the ones you deal with for a long time. Great experience from the salesman More

by JOELCCHANDLER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 30, 2019 -

Edwards Chevrolet Downtown responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Edwards Chevrolet! If there is anything else we can do for you, just give us a call! Sincerely, Marty Phillips, General Manager, 205.716.3323

September 28, 2019

Not good at all So I brought my vehicle in for service and had to leave it for a month recall backorder which was fine. When I came to pickup the car I was presented More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mckee
Sep 30, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

September 26, 2019

2019 Toyota Camry Repair The service was excellent, staff was very courteous and professional, made sure I had a car rental, went above and beyond, My car results was beautif More

by Deborah Epps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Wendell Gover, Craig Avant, Wade Ferguson, Scott Mckee
Sep 26, 2019 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review, Deborah! We really appreciate your business. Sincerely, Marty Phillips, General Manager, 205.716.3323

September 25, 2019

Tire problems Service manager was a great help resolving my problem with the out of spec tires on my new 3500HD. Truck now rides as it should. Good job guys. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Varner.
Sep 26, 2019 -

Edwards Chevrolet Downtown responded

Phil, thank you for the feedback! We are happy to hear of your positive experience at Edwards Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

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