
Edwards Chevrolet Downtown
Birmingham, AL
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Could not ask for better Service on my car could not have gone smoother. Scott checked me in without delay, made sure I wasn’t having any problems and sent my car to the techn Service on my car could not have gone smoother. Scott checked me in without delay, made sure I wasn’t having any problems and sent my car to the technician. When my car was ready Scott covered all that was done and answered all my questions. Fantastic service! More
It was very good I had a very nice experience and that's all I love going to Edward Chevrolet when I have to deal with Scott and service department because he is really really good and if I ever have to buy anot I love going to Edward Chevrolet when I have to deal with Scott and service department because he is really really good and if I ever have to buy another car from Edward Chevrolet I would like Scott in the service department to sell it to me because I have understood everything he have said other than with the salesperson thank you More
great experience Great experience with Scott and Gary. Lots of rattles in a Tahoe. Not an easy fix and they were more than patient in helping track them down and get f Great experience with Scott and Gary. Lots of rattles in a Tahoe. Not an easy fix and they were more than patient in helping track them down and get fixed. Highly recommend. More
Throttle Body I couldn't get an answer or diagnosis about the check engine light coming on. I was told the throttle body needed to be clean. This is the third time. I couldn't get an answer or diagnosis about the check engine light coming on. I was told the throttle body needed to be clean. This is the third time. I want the issue completely fixed. It was clean in November then July 2019 and September 2019 that's way too many times or too frequently. Hopefully, its fixed but I'm very skeptical because no one knows why it keeps getting dirty, stuck or clogged. More
Excellent service Excellent customer service and support. Very thorough and would recommend their services and support to everyone. Very friendly and the service and he Excellent customer service and support. Very thorough and would recommend their services and support to everyone. Very friendly and the service and help was on time More
Friendly service Scott in service is always excellent to deal with. Very honest, helpful and friendly. I always ask for Scott when I’m needing work done here. Scott in service is always excellent to deal with. Very honest, helpful and friendly. I always ask for Scott when I’m needing work done here. More
Friendly and courteous experience No pressure, no hassle car buying experience. Treated like you have known the ones you deal with for a long time. Great experience from the salesman No pressure, no hassle car buying experience. Treated like you have known the ones you deal with for a long time. Great experience from the salesman to the finance department More
Not good at all So I brought my vehicle in for service and had to leave it for a month recall backorder which was fine. When I came to pickup the car I was presented So I brought my vehicle in for service and had to leave it for a month recall backorder which was fine. When I came to pickup the car I was presented with my car completely dirty the oil light was still on and had to call to ask if the service was actually done. I talked with Scott who informed me there was no car wash at the dealership which is unbelievable. When this is the oldest chevy dealer in al I would expect a carwash somewere. Scott was very un helpful just saying have a nice day and we forgot to reset the computer. This is the most unprofessional dealership iv been to an will no longer use them for service because of the condition my car came back to me in I dont understand how this business has made it so long More
2019 Toyota Camry Repair The service was excellent, staff was very courteous and professional, made sure I had a car rental, went above and beyond, My car results was beautif The service was excellent, staff was very courteous and professional, made sure I had a car rental, went above and beyond, My car results was beautiful, looked like my car had never been wrecked. After completing my repairs they even washed and detailed my car. I would recommend to anyone who needs body and paint repairs, starting from the sales floor who directed me to repair shop. I would like to thank all you guys for a wonderful job. More
Tire problems Service manager was a great help resolving my problem with the out of spec tires on my new 3500HD. Truck now rides as it should. Good job guys. Service manager was a great help resolving my problem with the out of spec tires on my new 3500HD. Truck now rides as it should. Good job guys. More