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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 21, 2019

Sales The sales process was easy, our salesman was very courteous! We will definitely be back again for our next vehicle for sure! Best service around! More

by TROYLEEMARCHBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Don Lyles, Troy Powers, Thaddeus Cole, Dewey Allen, Mose Williams, Scott Rackstraw
Sep 23, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~Marty Phillips, General Manager

September 20, 2019

Disappointed Made appointment week before. Car sat for 3 days before it was looked at by tech. I called after 2nd day car was in shop and and asked about appointme More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan in service
Sep 20, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. To clarify the misunderstanding about the appointment, the service appointment is a time for you to get your vehicle to the service adviser in order for him to place it with the correct tech as soon as that tech is available. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

September 19, 2019

Ask for Don Lyles! Don was awesome and gave us more knowledge than we could imagine about making the best choice for US. If you’re downtown, ask for him, he will take ca More

by MINIFIELD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Sep 23, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Don, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 19, 2019

It was awesome It was a awesome experience and will be back for future investment, they explained everything and made the whole process simple and easy and will tel More

by KRISTEN.FALKNER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Dewey Allen
Sep 20, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for taking the time to let us know how we did. We hope you have a great day. ~Marty Phillips, General Manager

September 19, 2019

Five Star Brought my 2018 Malibu in due to the check engine light coming on. Scott quickly diagnosed the problem and got me in a rental due to the seriousness o More

by Thom@s@163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 20, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 18, 2019

I will always bring my Business U have Respectful people and they are very polite it’s just the best place for people to come to get Vehicle maintenance y’all More

by OMARIONTEZ04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Craig Avant, Terrance Wray, Scott Rackstraw
Sep 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 18, 2019

Warranty recall work. Everyone very helpful. I haven’t really had trouble with my truck. Just having some routine things checked. Look forward to “not” needin More

by Jeff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Sep 19, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! ~Marty Phillips, General Manager

September 18, 2019

Great service! They gave me a ride to and from work, fixed my vehicle issues that I thought were major, but it turned out that a transmission fluid Change fixed the More

by Jakey611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 19, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. We are happy to have you as part of the Edwards Downtown family and look forward to the opportunity to have you work with our sales team when you are ready! Thanks again. ~Marty Phillips, General Manager

September 18, 2019

Great experience Lee Edwards introduces me to Troy Powers and he took it from there. Low key yet detail oriented and made me feel totally at ease and comfortable. I ha More

by BWOOD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Sep 19, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Troy, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 17, 2019

Great experience! Don Lyles and his team were awesome. My parents have purchased all their vehicles from this dealership, since I was a little girl. I really had a diff More

by SIEARAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nowak, Don Lyles, Dewey Allen
Sep 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Don, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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