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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 11, 2019

Helpful Service manager was very professional and took the time to explain what was going to be done to my vehicle. Scott McKee the service manager was great! More

by PEDRO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Scott Rackstraw
Sep 12, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 11, 2019

New car Everyone was super helpful and friendly. I took my car in for service and ended up having to buy a new car. Jonathan sold me my first car almost 10 ye More

by EVHOFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Jonathan Hollman, Scott Mckee
Sep 12, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan and Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 10, 2019

Above and beyond great service. I didn't have an appointment but they had my oil changed, tires rotated, and me out the door in a short period of time. More

by JDAVIS48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
forgot his name but wears glasses, Scott Mckee
Sep 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. It is great to hear everything was done quickly and to your satisfaction! Thanks again. ~Marty Phillips, General Manager

September 09, 2019

Looking to trade in my vehicle Very nice atmosphere and my sale person Judson Halbrooks treated my wife and I like family. He made everything so easy to understand and helpful in ev More

by BMCCOY658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Sep 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 06, 2019

Outstanding service Everyone was very polite and they got me taken care of as soon as possible. One of the best experiences I've ever had when it comes to getting a vehic More

by LUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 09, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. Thanks again. ~Marty Phillips, General Manager

September 06, 2019

Great Service Dept Friendly, professional and competent service department. Scott McKee is honest and very knowledgeable and explains service/repair recommendations in More

by Peeps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 09, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 05, 2019

Oil change Great customer service friendly environment got me in and out in a timely manner thank u Edwards Chevrolet look forward to do more business with you i More

by 05Maliah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Sep 05, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! It is great to hear everything was done quickly and to your satisfaction. Thanks again. ~Marty Phillips, General Manager

September 04, 2019

the service was great The waiting time was to long there has got to be a way to cut down on the waiting time when you have your vehicle serviced at your dealership your who More

by ANTJJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Scott Mckee
Sep 05, 2019 -

Edwards Chevrolet Downtown responded

We appreciate you sharing the feedback. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Your satisfaction is extremely important to us and we look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 04, 2019

Replace Battery Service department was nice an professional. Had to get a new battery for my Colorado. Only took 1 hour of time that I appreciate very much. More

by JBARNES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 05, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 03, 2019

Total Happiness I was treated like a Queen. I received a $5.00 oil change, gift card, cleaning supplies for my car and a lot of Happy Birthday wishes. WOW!!!! More

by AWATKINS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't know everybody names, but everyone i came in contact treated me wonderful., Mike King, Scott Mckee
Sep 03, 2019 -

Edwards Chevrolet Downtown responded

Thanks for spending part of your special day with us! We are do glad to hear that you had such a good experience and we look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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