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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 03, 2019

It’s was great. The reason I gave this dealership such a high rating is because they really made me feel at home while I was trying to buy my first car. More

by DEVIN128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Thaddeus Cole, Craig Avant, Dealer Inspire
Sep 03, 2019 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about your great experience and welcome to the Edwards Downtown family! We hope you love your new car and we look forward to helping you and your friends with all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

September 02, 2019

I was completely satisfied with the service Scott provided. I was completely satisfied. My car went in for service. Scott provided excellent service. The customer service was excellent from everyone I encounter More

by AUNTCYNT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady at the service check-out, Jonathan Hollman, Scott Mckee
Sep 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you for stopping by to leave this incredible review. It’s delightful to know that Scott provided you with an excellent service experience. Don't hesitate to contact us if there is anything else we can do for you. ~Marty Phillips, General Manager

September 02, 2019

Good service I brought my truck in for brakes and they found more things than I realized that were going on with my truck that actually solved all my problems. Tha More

by Rom172
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you for the feedback. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thanks again. ~Marty Phillips, General Manager

September 01, 2019

Fast service with awesome customer service Everything went according to plan when I dropped my car off for a routine oil change. I thought I would be there for at least an hour but I had my car More

by CCRAY015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Scott Mckee
Sep 03, 2019 -

Edwards Chevrolet Downtown responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. ~Marty Phillips, General Manager

August 30, 2019

Awesome Johnathan was awesome. He was very professional and helpful. He explained in detail everything that was done to my vehicle. Superb job!! Everything More

by DIL1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Troy Powers, Scott Mckee, Terrance Wray
Sep 03, 2019 -

Edwards Chevrolet Downtown responded

We loved reading this review! Happy customers are our aim, and it appears Johnathan really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. ~Marty Phillips, General Manager

August 29, 2019

Craig my service advisor is the best ! Craig get me in and out he is very friendly, professional and makes me feel like he's really concerned about not only my car but me too. More

by HINTON_ANITAB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service cashier , George Campbell, Craig Avant
Aug 29, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for this wonderful feedback. Craig is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If you have any further needs, please come back to see us. Thanks again. ~Marty Phillips, General Manager

August 29, 2019

wonderful My experience was good. The team that I worked with was good at there job and they helped to get the car that i wanted. More

by alicia herring
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Aug 29, 2019 -

Edwards Chevrolet Downtown responded

Alicia, thank you for the feedback! I am happy to hear about your positive experience at Edwards Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again. ~Marty Phillips, General Manager

August 29, 2019

Fast and efficient Very courteous through the servicing - from booking the appointment to checkout. Extremely professional and efficient. Highly recommend this group for More

by JOHNPDOBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 29, 2019 -

Edwards Chevrolet Downtown responded

John, thanks so much for the great feedback and wonderful review. We look forward to your next visit. Take care. ~Marty Phillips, General Manager

August 29, 2019

Great customer service and satisfaction Best no hassle price and trade in value. Troy powers and Jim Scott are awesome. Very professional and knowledgeable about their products. This was More

by MANDYFRYE822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Aug 29, 2019 -

Edwards Chevrolet Downtown responded

Mandy, thanks for taking time to leave this great review. We hope you love your new vehicle and we look forward to helping you and your friends with all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

August 27, 2019

Bad service 4 hours get a oil change and make me later for work and got wrote up by service person Jonathan was person drop my car off too More

by Wendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan in service department
Aug 27, 2019 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, Marty Phillips, General Manager, 205.716.3323

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