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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 26, 2019

Wonderful car buying experience Customer assistance zero to none. They got me in the car i wanted. Very friendly and helpful. Had a wide variety of vehicles to choose from More

by Jenlawrence85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray, Dewey Allen, Mose Williams
Aug 26, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are so happy that you were able to get the car you wanted. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 26, 2019

Great As always I have a great experience when coming to Edward Chevrolet. Everyone is so nice and very professional even when calling on the phone to set a More

by DELOISPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Aug 27, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. ~Marty Phillips, General Manager

August 23, 2019

Great service Excellent service at Edward's Downtown. Scott did an awesome job and had my vehicle's oil changed and tires rotated in less than 20 minutes. Definitel More

by DANIELMALONE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 26, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 22, 2019

Wonderful guys to work with very nice and respectful helpful and friendly staff very professional to me I will recommend to others in the future More

by MWORLEYSCONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Rackstraw
Aug 26, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! Your recommendation means the world to us. Thanks again. ~Marty Phillips, General Manager

August 22, 2019

Good Service Guys got me in and out quick. Fixed my truck the way it should be. Truck was under warranty, so I didn’t pay a dollar. More

by Josh 86253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in the service department
Aug 26, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! It is great to hear everything was done quickly and to your satisfaction. We look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

August 22, 2019

Tire Service Not only was I accommodated but I was taken care of as a loyal customer, which made my experience all the more merrier. Truly thankful for this compan More

by AUNDERWOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Rackstraw
Aug 26, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely appreciate loyal customer like you and are so happy to have you as part of the Edwards Downtown family. ~Marty Phillips, General Manager

August 22, 2019

Engine light on reason for coming Wasn’t sure if I should drive it. There a week and no diagnosis of the problem. Communication not as good as my last visit. Had to call several times More

by NANCYMAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Aug 26, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 16, 2019

Availability of parts not good. Cost of work $$$$$ Vehicle required 2 days in the shop and parts for some requested repairs were not available. Cause for repairs not requested, but apparently neces More

by JAMIEH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Aug 19, 2019 -

Edwards Chevrolet Downtown responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience.~Marty Phillips, General Manager, 205.716.3323

August 15, 2019

Very friendly and did a GREAT job repairing my car very sati Very helpful and did a great job. I had one small issue that they addressed immediately. I appreciate the attention to detail and making sure I was More

by Owhit3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at body shop desk very friendly
Aug 19, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. Thanks again. ~Marty Phillips, General Manager

August 14, 2019

Pleasant, comfortable, stress free. My overall experience with my salesman Aki Coles snd Edward Chevrolet can be summed up with two extremely important words, honesty and integrity. Aki More

by ACCOLES357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aki coles, John Novvak, Terrance Wray
Aug 19, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Aki, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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