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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 13, 2019

Great service Brought my car in to have the shifter fixed. The service was great every step of the way. Scott made sure that I was taken care of. More

by megand5683@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 13, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 13, 2019

Great service! Courteous and quick (considering it was last minute) service! Came in to get my battery replaced with all 3 kids, and they got me in and out as quick More

by RACHEL.K.PRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 13, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad everything was completed quickly and to your satisfaction. ~Marty Phillips, General Manager

August 12, 2019

Knowledgeable service writer and fast service I had already spoken to the parts department and they had my parts waiting on me when I got there. The service writer took my order, fixed one of my i More

by Bhambowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Harris, Craig Avant
Aug 13, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! We're glad everything was completed quickly and to your satisfaction. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 09, 2019

Great service! Great service, great turnaround time! I would definitely return when I need service again! Shout out my service writer Scott, he was awesome! Edward's More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 09, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 08, 2019

Amazing Troy Powers and Travis Suttle went above and beyond to provide outstanding customer service. Their attention to the details and their knowledge of the More

by AVERYEMBRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Suttle, Troy Powers
Aug 08, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Troy and Travis, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 08, 2019

Scott is GREAT! I appreciate the time and patience Scott takes explaining necessary service and parts needed without talking down or over my head. (This would be the More

by 4ROADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 08, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 08, 2019

Very good Your Salesforce did a very good job on explaining everything and there was no pressure involved in the deal. They work with me until we got the best d More

by Jwlw1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Aug 08, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

August 07, 2019

Great Service Jonathan was very helpful when I visited for a test drive and purchase of a vehicle. He helped me with everything and made the purchase a great experi More

by bc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Aug 07, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 07, 2019

Nothing like Home for Honda Accord My car didn’t get treated or service like it would have been if I took it to a Honda dealership. I wish my insurance gave me the option to take it to More

by LovemyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Ferguson
Aug 07, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 07, 2019

Bad experience They told me because my car had three hundred thousand miles that they cannot diagnose it and fix it I will have to take it to someone else More

by Pwine73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember their name because he was about five or six of them out there talkin about the same thing so after that experience I didn't want to know there name, Craig Avant
Aug 07, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

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