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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 07, 2019

Camaro Johnathan was very customer service oriented when dropped of my vehicle. Everybody that encountered was very helpful. When I picked my vehicle he le More

by MCCOR128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan in service department and mechanic who worked on my vehicle (I cannot remember his name)
Aug 08, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 06, 2019

Chevrolet Trax Johnathan, as well as everyone else that I came in contact with during this experience, were extremely nice and patient. The driver that drove me to m More

by LMOBLEYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie M was extremely nice. He brought my car to me. , Jonathan Hollman
Aug 07, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 05, 2019

It was terrible. I called to make an appointment to get a key fob replaced. So instead of telling me it would be a month (at least) over the phone, your idiot service More

by FMBRICE1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mckee
Aug 06, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 04, 2019

Great price and easy to work with. Mose was friendly, engaging, and very easy to work with. I appreciated that he didn't try to up-sell me on a new truck just because the one I wanted t More

by CarGuyKen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Aug 06, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mose, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 03, 2019

Excellent Great job on the service of my vehicle. Thanks a lot Scott McKee. The Customer service was excellent. I love Edwards Chevrolet. I would definitely rec More

by BRITTNEYSTALLWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 06, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 02, 2019

Thankful I greatly appreciate the people in Edwards Chevrolet Service Department. They're kind, friendly, and knowledgeable when servicing my car. I will conti More

by LEONETTEEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 06, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear you found our staff was so knowledgeable and helpful. Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

August 02, 2019

Service Jonathan was very professional in resolving my trucks problem Have always been treated well and received good service at Edwards Chevrolet Never f More

by Mocdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Aug 06, 2019 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 02, 2019

Hassle Free Experience The people were very knowledgeable and polite. Scott McKee was the best. Knew exactly what the likely problem(s) were and how long to fix. Would de More

by SilveradoGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 06, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 01, 2019

Professional and helpful I have always received excellent service. Scott goes above and beyond to make sure I understand what is being done and I am satisfied. I also apprec More

by BAMALEN6
Recommend Dealer
Yes
Employees Worked With
Ryan’s and John, Craig Avant, Dewey Allen
Aug 01, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 30, 2019

Always professional, courteous, and helpful I have always received excellent service. Scott goes above and beyond to make sure I understand what is being done and I am satisfied. I also apprecia More

by CONEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 01, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! Thank you again for taking the time to let us know how we did. We hope you have a great day. ~Marty Phillips, General Manager

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