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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

July 19, 2019

Replace water pump I am now having more problems out of my car than it was before I took it there if it was something else that they needed to do that should have called More

by MAYCAN35206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mckee
Jul 22, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

July 19, 2019

Great service! I had to have some body work done. Wade was outstanding in every way as well as Johnathan and Scott in Service. Got me a loaner car and were very plea More

by NANCYMAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Troy Powers, Wade Ferguson, Scott Mckee, Scott Rackstraw
Jul 22, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. We appreciate your positive review about your recent experience with us. Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

July 18, 2019

First service, engine light on with code for turbo charger I took my Trax in because the engine light came on and the engine was dragging when driving. The code revealed it was the turbo charger. However, the More

by AmyYHarrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 22, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 18, 2019

Fast service I Received prompt, courteous service with this visit. The wait was not too long with a comfortable waiting area. Pleasant experience with a reasonable More

by DCMGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 22, 2019 -

Edwards Chevrolet Downtown responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. ~Marty Phillips, General Manager

July 17, 2019

Great Scott has always been helpful in getting me taken care of since I've been a Chevy custom.....even around my busy schedule....so ova all great shop gre More

by QLAKE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 17, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 17, 2019

Amazing I came in for an oil change for the second time and Craig was just as pleasant as our first encounter. Straight to the point and super professional. H More

by Simpllydeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 17, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 16, 2019

Alignment Called on Friday morning and set up alignment for that day. Dropped off my vehicle and they alerted me when they finished. They checked the front end More

by Yukon2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 17, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! Thanks again. ~Marty Phillips, General Manager

July 16, 2019

Totally satisfied I enjoyed my time at Edwards Chevrolet. My husband and I both got off at 5pm but our salesman was willing to stay past 8pm to help finish up our paper More

by absturdi30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aki Cole, Terrance Wray
Jul 17, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! We want all our clients to have a comfortable and stress-free experience with us. Thanks again. ~Marty Phillips, General Manager

July 15, 2019

Maintenance Greats Great customer service and short wait time. The waiting area was nice, restrooms were close by and coffee was offered. Everyone was very friendly and More

by That Lovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 15, 2019 -

Edwards Chevrolet Downtown responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests.It is great to hear everything was done quickly and to your satisfaction! Please come see us for any future needs. ~Marty Phillips, General Manager

July 12, 2019

Car purchase Was able to get car with no problem. Troy knew what he was doing. A very very good sales person. Enjoying the car I purchased. More

by GLORIARALBERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Troy Powers
Jul 15, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are truly glad to hear that you are enjoying your new vehicle. We look forward to seeing you when it is time for your first service visit. Thanks again. ~Marty Phillips, General Manager

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