
Edwards Chevrolet Downtown
Birmingham, AL
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Replace water pump I am now having more problems out of my car than it was before I took it there if it was something else that they needed to do that should have called I am now having more problems out of my car than it was before I took it there if it was something else that they needed to do that should have called me and informed me of that now in order to get it fixed it will cost me another $400 in the part only cost $43 I think that is totally unfair to me I've never had any trouble out of my car before and now it attempts to cut off on me even at times and it's got a whining noise to it which is always there I did call back and go back and I was advised that was some kind of belt and if I want the fixed it will cost me More
Great service! I had to have some body work done. Wade was outstanding in every way as well as Johnathan and Scott in Service. Got me a loaner car and were very plea I had to have some body work done. Wade was outstanding in every way as well as Johnathan and Scott in Service. Got me a loaner car and were very pleasant and knowledgeable. My car looks great! Good work! Very nice experience and done in a reasonable amount of time!! More
First service, engine light on with code for turbo charger I took my Trax in because the engine light came on and the engine was dragging when driving. The code revealed it was the turbo charger. However, the I took my Trax in because the engine light came on and the engine was dragging when driving. The code revealed it was the turbo charger. However, the problem didn’t present itself while in the service center so there wasn’t anything they could do. I was advised to bring it back if it comes back on or the problem persists. Also, I requested my first service to be performed and that was completed. Jonathan was exceptional in handling my needs and providing a loaner/rental vehicle and keeping me informed. More
Fast service I Received prompt, courteous service with this visit. The wait was not too long with a comfortable waiting area. Pleasant experience with a reasonable I Received prompt, courteous service with this visit. The wait was not too long with a comfortable waiting area. Pleasant experience with a reasonable invoice. More
Great Scott has always been helpful in getting me taken care of since I've been a Chevy custom.....even around my busy schedule....so ova all great shop gre Scott has always been helpful in getting me taken care of since I've been a Chevy custom.....even around my busy schedule....so ova all great shop great staff!!! More
Amazing I came in for an oil change for the second time and Craig was just as pleasant as our first encounter. Straight to the point and super professional. H I came in for an oil change for the second time and Craig was just as pleasant as our first encounter. Straight to the point and super professional. He is the best! More
Alignment Called on Friday morning and set up alignment for that day. Dropped off my vehicle and they alerted me when they finished. They checked the front end Called on Friday morning and set up alignment for that day. Dropped off my vehicle and they alerted me when they finished. They checked the front end parts for wear and they were in good shape. Very pleased. More
Totally satisfied I enjoyed my time at Edwards Chevrolet. My husband and I both got off at 5pm but our salesman was willing to stay past 8pm to help finish up our paper I enjoyed my time at Edwards Chevrolet. My husband and I both got off at 5pm but our salesman was willing to stay past 8pm to help finish up our paperwork. Best customer service! More
Maintenance Greats Great customer service and short wait time. The waiting area was nice, restrooms were close by and coffee was offered. Everyone was very friendly and Great customer service and short wait time. The waiting area was nice, restrooms were close by and coffee was offered. Everyone was very friendly and professional. More
Car purchase Was able to get car with no problem. Troy knew what he was doing. A very very good sales person. Enjoying the car I purchased. Was able to get car with no problem. Troy knew what he was doing. A very very good sales person. Enjoying the car I purchased. More