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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 28, 2019

Best Finance Manager & Salesman!! I had an amazing experience with John Nowak and Judson Halbrooks! They worked hard to get me the vehicle that I both wanted and needed and at a price More

by AmyYHarrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nowak and Judson Halbrooks ??????????, Scott Rackstraw
Jun 28, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson and John, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 28, 2019

Great experience Edwards always does a superb job! I have bought my last 4 cars there (gmc and chevys) and always get them serviced at Edwards as well. Not only are th More

by Chevylover1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Wade Ferguson, Scott Mckee
Jul 01, 2019 -

Edwards Chevrolet Downtown responded

Thanks so much for the kind words and great review. We are so glad to have you as a member of the Edwards Downtown family. Your loyalty and recommendation mean the world to us. Thanks again. ~Marty Phillips, General Manager

June 27, 2019

Service GMC Yukon Love working with Scott. Very informative and to the point. Easy to work with and great communication. Quick turn around and thorough job done overall More

by Walkerrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jun 28, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 26, 2019

Service department I went to get a oil change & Jonathan in service department downtown just made my time there so very pleasant & I'm so grateful looking at all I was g More

by GGSBABY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in service department not sales
Jun 28, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. We are sorry to hear about all you are going through with your dad and pray the best for both of you. We are so glad that we were able to help you and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

June 26, 2019

Rating experience Very pleasant experience they even had a shuttle van to take me back home after I dropped off my car that was great will use again More

by MSDRIVERLICENSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Shuttle drive cannot remember his name very icr, Craig Avant
Jun 28, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We truly value your business and look forward to your next visit. Take care! ~Marty Phillips, General Manager

June 25, 2019

Awesome Job I had a young man by the name of Aki Coles working with me on the purchase of a new car. He was very professional, caring and listened to what I wante More

by K.OSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Jun 26, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Aki, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 22, 2019

Excellent I was very pleased with my overall service. The salesman was very knowledgeable and friendly, they made sure all my needs and concerns were met. More

by TONYAMOORE813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Silmon, Jonathan Hollman
Jun 24, 2019 -

Edwards Chevrolet Downtown responded

Thanks so much for the kind words and great review. We are glad to have you as part of the Edwards Downtown family and hope that you love your new vehicle. We offer the same great service when your vehicle is ready for maintenance. We look forward to seeing you then. Thanks again. ~Marty Phillips, General Manager

June 21, 2019

Excellent service!! The dealer provided excellent service. He listened to my request and took the time to find exactly what I asked for. He was also very professional and More

by ARLANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Jun 21, 2019 -

Edwards Chevrolet Downtown responded

Hi, we really appreciate this great review. You complete satisfaction is always of utmost importance to us and we look forward to your next visit. Take care. ~Marty Phillips, General Manager

June 21, 2019

New vehicle purchase Mike King and Marty Phillips were absolutely fantastic assisting me in my search for a new vehicle. Edwards Chevrolet team were professional and ext More

by BRIANWOODKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Mike King
Jun 21, 2019 -

Edwards Chevrolet Downtown responded

Thanks so much for the kind words and great rating. We are glad that we were able to help and that you were comfortable throughout the process. Getting a new vehicle should be a wonderful day for anyone. Thanks again. ~Marty Phillips, General Manager

June 21, 2019

Oil change The service was great, but the wait time was extreme for just a oil change. It took almost 2 hours from coming in the door to me getting in my truck t More

by TURN4528
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 21, 2019 -

Edwards Chevrolet Downtown responded

Thanks so much for the high star rating. We do open at 7:00 a.m. to check in with the service adviser, many of our customers need to drop their vehicles off very early in order to get to work on time. Our techs do not begin the actual repairs until 8:00 a.m. We are very sorry if we did not convey this to you. It is always our desire to be completely transparent in our process. We truly value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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