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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 18, 2019

Service Department Craig and the staff were awesome. Courtesy shuttle took me across town to my office while my automobile was repaired within a day’s time. More

by JamesDelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 20, 2019 -

Edwards Chevrolet Downtown responded

Thanks for your kind words and high star rating. Your complete satisfaction is very important to us and we are glad that you found our staff to be so helpful. We look forward to your next visit. Take care. ~Marty Phillips, General Manager

June 18, 2019

First appointment, inspection and oil change. I called. Jonathan the car salesmen at 9 00 am. He gave me telephone number, to the service dept., the clerk set the time today. Awesome! The time wa More

by AWMATTHEWS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Cushen, Jonathan Hollman, Mike King, Craig Avant
Jun 20, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to leave us this great review. We are glad that everything was done quickly and to your complete satisfaction.. We look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

June 17, 2019

Replace computer module We were from out of town and they were prompt on diagnosing our problem, getting our vehicle in and repaired so we could continue our trip. Thanks! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for taking time to leave this great review. We are glad we were able to help and we certainly hope the rest of your trip wne well. If you are in our area again we would love to have you stop by. Thanks again. ~Marty Phillips, General Manager

June 16, 2019

Already loving my new Malibu! Mose was awesome! He knew what we were looking for and gave us a call as soon as he had it. He came in on his off day and sat with two young newlyweds More

by katehall21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Jun 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about the great job Mose did for you and welcome to the Edwards Downtown family! Best wishes for your marriage and we hope your love your new vehicle. We look forward to seeing you again when you are ready for your first service visit. Thanks again. ~Marty Phillips, General Manager

June 14, 2019

The service staff were very courteous and friendly The service department staff made sure my car was in excellent running condition before they returned it to me, they said there any problems to bring More

by Maddieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushion
Jun 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, we are so glad that you chose Edwards Downtown for your vehicle needs. Thanks for your kind words and this great star rating. We look forward to your next visit. Take care. ~Marty Phillips, General Manager

June 11, 2019

Great experience in every way! Great staff. Troy Powers was great! Knowledgeable and patient . Overall great experience! Wonderful person did ALL the paper work. She was wonderful t More

by NANCYMAUSTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Scott Rackstraw
Jun 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Troy and the others, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 11, 2019

Warranty service Edwards Chevrolet has a quality service department. Scott McKee always goes above and beyond to provide quality customer service from a simple oil cha More

by Jcochranfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jun 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 10, 2019

Edwards Chevrolet Dwtn Scott Mckee always takes great care of my family and I whenever our cars need service. Thanks for always going above and beyond to make sure we are ta More

by Thom@s@163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jun 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 10, 2019

Very helpful Everyone was very friendly and helpful. They bent over backwards to make my experience easy. Will definitely recommend this dealership to anyone. Appr More

by KJ4LDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Terrance Wray, Mose Williams
Jun 11, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Your recommendation means so much to us. Welcome to the Edwards Downtown family. Thanks again. ~Marty Phillips, General Manager

June 10, 2019

Oil change service Very quick and efficient service. Service dept was very hands on and kept me posted during the service. Greeted me promptly and got me in and out quic More

by LARRYC66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if the service writers name. My fault. He introduced himself and was very informative.
Jun 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. It is great to hear everything was done quickly and to your satisfaction! Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

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