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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

May 21, 2019

It was a pleasant experience The salesman made me feel as if he was just as concern about me being satisfied than just making a sell. He stayed with it until everything was done. More

by DORIS.MAY06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Terrance Wray
May 21, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thad, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 21, 2019

The right parts and the right people I bought a new truck and ordered accessories and the right accessories came in on time And installed when they said they would be. A pleasant ex More

by Dcw0070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Scott Mckee
May 22, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. Thanks again. ~Marty Phillips, General Manager

May 21, 2019

“It’s ok “ This service is OK, but I didn’t get the work done that I really wanted to do, the oil change and service was fine but I need a rotation of tires and More

by MNICE65
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
May 22, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not all that you wanted. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

May 17, 2019

Great experience! This is the second time I have purchased a car from Edwards Chevrolet. They go out of their way to help you. I highly recommend them! More

by STACEYMCCAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Terrance Wray
May 20, 2019 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. ~Marty Phillips, General Manager

May 16, 2019

Mike King It was such a great pleasure to have Mike King sell me my Chevy truck. Mike was friendly and very knowledgeable about my new vehicle and went over eve More

by CaverNicklson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
May 20, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 16, 2019

Great Service Dept I’ve always had good experience from this service department and I would definitely recommend it to everyone. I’ve always recommend the sales and ser More

by Dannyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
May 20, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Your feedback and great rating mean a lot to us. Thanks again. ~Marty Phillips, General Manager

May 16, 2019

Everything went well in a timely manner Outstanding customer service made a oppointment got me finish quickly. I would recommend Edward's on 3 rd to all my friends an my family. More

by DOROTHYDANIEL492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Craig Avant, Wade Ferguson, Scott Mckee
May 20, 2019 -

Edwards Chevrolet Downtown responded

Thanks so much. Your recommendation means so much to all of us. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 15, 2019

Swift an professional I came in for my car to be serviced for my oil changed an everything else that’s included an I was very pleased. They were very polite an my wait time More

by ODELLMONDRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Thaddeus Cole, Craig Avant, Scott Mckee
May 20, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We're glad everything was completed quickly and to your satisfaction. We look forward to your next visit. Have a great day! ~Marty Phillips, General Manager

May 14, 2019

OIL HEADLIGHT I called and made an appointment to get my oil changed, and front driver side headlight replaced.They were nice to fit me in. I felt like Scott really More

by ROZ958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
May 20, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 14, 2019

Oil change Done in timely manner. Courteous explained they check my tires, hoses and belts. Everything looked good, they told me what service I would need at nex More

by Jinni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Rackstraw
May 20, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. It is great to hear everything was doneYour satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! quickly and to your satisfaction! ~Marty Phillips, General Manager

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