
Edwards Chevrolet Downtown
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,347 reviews
Pleased Very pleased with the whole experience. George answered all my questions and more. Jim the manager called me and we came to a agreement. I’m very happ Very pleased with the whole experience. George answered all my questions and more. Jim the manager called me and we came to a agreement. I’m very happy!! More
15 GMC Yukon J.R. Scott Mckee took great care of all of our needs and always is easy to deal with. When I need to have work on my Yukon again, I will be asking for him Scott Mckee took great care of all of our needs and always is easy to deal with. When I need to have work on my Yukon again, I will be asking for him to help me out. Thank you again. More
Service Department Had my car in the body shop for minor work. It was also time for an oil change. Scott was able to take care of that for me. He also got me a ride to H Had my car in the body shop for minor work. It was also time for an oil change. Scott was able to take care of that for me. He also got me a ride to Hertz to pick up a rental car. The body shop repairs exceeded my expectations as well as the service Dept. I’m always confident that anything that needs to be done we be handled with excellence More
Buying a SUV Great service over all. Enjoyed working with the staff. Everyone was welcoming & did a good job. My family has been a long time shopper/buyer from Edw Great service over all. Enjoyed working with the staff. Everyone was welcoming & did a good job. My family has been a long time shopper/buyer from Edwards. More
MY EXPERIENCE WITH EDWARDS CHEVROLET I ENGAGED IN DIALOGUE WITH MY SALESMAN ,MICHAEL KING, VIA TELEPHONE AS I DID WITH MY LAST TWO AUTO PURCHASES FROM HIM. AFTER EXPLAINING MY NEEDS,HE I ENGAGED IN DIALOGUE WITH MY SALESMAN ,MICHAEL KING, VIA TELEPHONE AS I DID WITH MY LAST TWO AUTO PURCHASES FROM HIM. AFTER EXPLAINING MY NEEDS,HE PRESENTED ME WITH NEW CHEVY OFFERS AND REBATES THAT WERE VERY ADVANTAGEOUS TO MY BUDGET. I RESIDE IN NORTH ALABAMA AND WAS NOT CONFIDENT WITH THE COMMUTE. MIKE MET ME AND GUIDED ME BACK TO EDWARDS WHERE I RECEIVED THE ROYAL TREATMENT FROM BEGINNING TO THE END OF MY PURCHASE. I LOVE THE EDWARDS CHEVROLET FAMILY. More
Oil change and AC Brought my vehicle in at 9 am on Wednesday morning.. Oil change was completed on Wednesday but AC was not diagnosed until 12 pm on Thursday. Although Brought my vehicle in at 9 am on Wednesday morning.. Oil change was completed on Wednesday but AC was not diagnosed until 12 pm on Thursday. Although the service person did comment that it may go overnight I believe it wasn't checked in a timely manner. Also, there is a known problem with the AC in 2014-2015 Silverado. $460. for labor is really steep price to replace a hose. More
Great My experience at Edwards Chevrolet extremely good. Jonathan Cushen ( my service advisor ) was very courteous and very knowledgeable. Gary Varner drov My experience at Edwards Chevrolet extremely good. Jonathan Cushen ( my service advisor ) was very courteous and very knowledgeable. Gary Varner drove the car with me so that he could determine the cause of the noise that I had been hearing. He determined that the cause of the noise wats hub bearing. It was replaced and I was good to go. Gary was very knowledgeable a great to deal with. Great experience! More
Parts and labor are too high. Will never buy a GM product ag GM has a def system design flaw that costs owners thousands of repair dollars! Excluding other shops from being able to clear codes and leaving truck GM has a def system design flaw that costs owners thousands of repair dollars! Excluding other shops from being able to clear codes and leaving truck in limp mode is just wrong. More
I had a hard time getting an appointment. After a problem I don't recommend purchasing a GM vehicle or using the Edwards Chevrolet service department. This was a 2017 Chevy Sonic pre-owned certified vehicle. I don't recommend purchasing a GM vehicle or using the Edwards Chevrolet service department. This was a 2017 Chevy Sonic pre-owned certified vehicle. I had only problems with this vehicle. However, the warranty they offer with GM don't cover or stand behind there product. I have other Chevrolet but this has changed my mind on how or what kind of vehicle I will buy in the future. Gwen Turner More
Great guys. I had a great experience at Edwards. Troy Powers was my salesman and he went out of his way to make buying a vehicle as painless as possible. I had a great experience at Edwards. Troy Powers was my salesman and he went out of his way to make buying a vehicle as painless as possible. More