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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 25, 2019

Nicev They are Good workers, the place has good vibes, everyone is nice, walk in leave in the next 30 minutes , they will take care of you, More

by CHRISTIANJOHNSON543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Jonathan Hollman, Craig Avant, Wade Ferguson, Scott Mckee, Terrance Wray, Dewey Allen, Mose Williams, Scott Rackstraw, Dealer Inspire
Mar 26, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! It is great to hear everything was done quickly and to your satisfaction. We look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 25, 2019

Fast,simple,and easy Everytime I come for a service Scott is the man to see! Always makes sure you are taken care of and your vehicle. Keep up the good work! More

by ChevyZ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 26, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for letting everyone know about the great job Scott and our service team are doing for you. Your complete satisfaction is very important to us, so we want to sincerely thank you for choosing Edwards Downtown for your vehicle needs. Thanks again. ~Marty Phillips, General Manager

March 23, 2019

Bittersweet experience I appreciate the professional service of the staff but it was very frustrating waiting to be contacted about the status of vehicle. Overall I was just More

by Bittersweetcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in the service department
Mar 25, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again.~Mary Kay Graham, Customer Relations Manager

March 22, 2019

Service Just great customer service that is always polite, courteous, and making sure everything is done correctly. I would recommend Edwards Chevrolet to any More

by Engineer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 25, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

March 22, 2019

Friendly employees Everyone was courteous and friendly, they were Helpful with questions I had. The work was done timely so I wasn't inconvenienced in any way. More

by Bkr0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BENITA, Scott Mckee
Mar 25, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We're glad everything was completed quickly and to your satisfaction. Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

March 21, 2019

Very kind service I would recommend any Chevy owner to Edwards Chevrolet. They are knowledgeable about their products. Edwards chevrolet has been quite great to me thu More

by Denise214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 22, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review. Your recommendation is truly appreciated. We look forward to your next visit. Take care and thanks again.~Marty Phillips, General Manager

March 18, 2019

New car purchase Mr. King was awesome. He was very patient with me. He met my needs for transportation. I believe my trade was fair. Mr. King went above the call t More

by WATKINHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kings manage was very patient and helpful. I forgot his name sorry, Mike King
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review and for highlighting Mike King and the great job he did for you. We are happy to have you as a member of the Edwards Downtown family and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 18, 2019

Very Satisfied The sales team is very committed to customer satisfaction. This was a no frills experience which is what i was looking for. They were to the point, go More

by dandjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Mar 22, 2019 -

Edwards Chevrolet Downtown responded

Hi, we appreciate your kind words and excellent rating. We want all of our customers to have the same type of experience that we would want to have. We look forward to helping you and your friends with all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

March 18, 2019

Great experience! Great buying experience! Everyone was so nice and made buying a new vehicle a very pleasant experience. Our salesman, Troy Powers, went above and More

by S Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Mar 22, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your great buying experience with Troy at Edwards Chevrolet Downtown. We really appreciate your kind words and recommendation. We hope to see you and your friends for all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

March 17, 2019

It was great It was a great service and I was treated real nice. The customer sevice was great and I was there for no more than a hour. I'm glad I went More

by Niecy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great star rating. Your complete satisfaction is very important to us. We are happy that everything was done quickly and to you satisfaction. We look forward to your next visit. ~Marty Phillips, General Manager

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