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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 08, 2019

Love, love every one at this dealership! Every one at this dealership that I have come in contact with have gone over and beyond! Would consider using them on my next automotive purchase. More

by SHAPITTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 08, 2019 -

Edwards Chevrolet Downtown responded

Thanks for this great review! We are happy to have you as part of the Edwards Downtown family and look forward to helping you and your friends with all of your vehicle needs. Thanks again.~Marty Phillips, General Manager

March 06, 2019

Hummer repair I dropped my daughters Hummer off after hours. Since I didn’t have an appointment, it took a few days for them to get to it. Once the work started, More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 07, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your patience and your great rating. We truly value your business and look forward to your next visit. Thanks again.~Marty Phillips, General Manager

March 05, 2019

Very helpful and friendly It was a good car buying experience the staff was great and quick with service and explained everything for me great experience will be back for sure More

by HARLEYBUCKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Mar 05, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are glad to have you as a member of the Edwards Downtown family and look forward to helping you and your friends with all of your vehicle needs. Thanks again.~Marty Phillips, General Manager

March 05, 2019

"TOP OF THE LINE" Edwards Chevrolet Is the BEST in every aspect when it comes to all types of vehicles, sales, customer care, vehicle maintenance and just down right Gr More

by DEBBIECAKE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The "Final Big Boss"., Mike King
Mar 05, 2019 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about the great job Mike is doing here at Edwards Downtown. We truly value all of our customers and especially those like you who come to us again and again. We look forward to your next visit. ~Marty Phillips, General Manager

March 04, 2019

Oil smudges on inside of car and on hood There were oil smudges on the inside roof of my car, cloth part, just above the window on the drivers side; oil on steering wheel, and a smudge of oil More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I believe Craig checked me in but I’m not sure who actually serviced my care.
Mar 04, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again.~Mary Kay Graham, Customer Relations Manager

March 04, 2019

Dropped Service Dropped my vehicle off for service, oil change & tires rotated, and was told that it would be ready around lunch time, however, it ended up being 4:00 More

by SSIMMONS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 05, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to leave this review. We are very sorry that you were delayed. Traffic can be difficult. We truly value your business and look forward to your next visit. Thanks again.~Marty Phillips, General Manager

March 04, 2019

Excellent Scott provided me with A+ customer service he was awesome and very knowledgeable. The price quote was less than I was quoted so that was a plus More

by MONIQUEBEAUTY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 05, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about the great job Scott and the Downtown team did for you. We are very happy that everything was done to your satisfaction and look forward to your next visit. Thanks again.~Marty Phillips, General Manager

March 04, 2019

Great They gave me all the information I needed to keep my vehicle running great. I appreciate the service and quality they offer. Scott offers great custom More

by JBELTON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 05, 2019 -

Edwards Chevrolet Downtown responded

Thanks for highlighting some of our staff who helped make this such a great experience! We truly appreciate your feedback and look forward to your next visit. Thanks again.~Marty Phillips, General Manager

March 02, 2019

It was great as always Jonathan Holman is awesome Everytime i go to Edwards downtown it is always a great experience i can call my salesman and he always answers he makes sure that i get what I want a More

by JACGRASSHOPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Mar 04, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to leave us this great review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Co. and we hope to see you again soon! Thanks again.~Marty Phillips, General Manager

March 02, 2019

Service Great job don’t think it could have been better. Everyone was on point and the timing was good as well as the service department. More

by KIRK1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen, Wendell Gover
Mar 04, 2019 -

Edwards Chevrolet Downtown responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad everything was completed quickly and to your satisfaction and we look forward to your next visit. Thanks again.~Marty Phillips, General Manager

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