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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 15, 2019

Personal Service This was my first time having my new truck serviced at Edwards. For years, I had my old Silverado, 2004 Z71 with 200,000 mikes serviced at the same de More

by ZF5473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan in service, Marty Phillips, George Campbell
Jan 15, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review. We are so glad to have you as part of the Edwards Downtown family and we look forward to your next visit. We have been working to make the appointment process as easy as possible and are happy to hear that it went so well. Thanks again~Marty Phillips, General Manager

January 14, 2019

Great service! Made my buying experience very easy! George Campbell was very knowledgeable about the truck I was buying. Made me feel like a priority! I would recomm More

by JAYRBAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Jan 15, 2019 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about your great experience with George and the Edwards Downtown sales team. We hope you love your new vehicle and we look forward to seeing you when you are ready for service or need another vehicle. Thanks again~Marty Phillips, General Manager

January 13, 2019

My experience in purchasing my car was “Super Amazing” What made my experience super amazing was the fact that my Sales Consultant went above and beyond to accommodate my needs in purchasing my vehicle. H More

by DADAVIS1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown. Thanks for highlighting some of our staff who helped make this such a great experience!~Marty Phillips, General Manager

January 12, 2019

It was a great experience. The servuce was very professional and informative. The salesman Mr. Gover went the extra mile to make sure i was satisfied. This was my second vehicle More

by LEWISCARL1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for highlighting some of our staff who helped make this such a great experience!~Marty Phillips, General Manager

January 12, 2019

Smooth Got in and out in a timely manner. Only issue is I requested tire rotation, and because I had a screw in one tire they couldn't rotate them. I thought More

by Fmbill54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 11, 2019

Great Experience My experience at the listed dealership was great, and I would recommend this dealership to another person. The service and pricing were also excellent More

by SJMARINE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit. Thanks again~Marty Phillips, General Manager

January 10, 2019

Same Day Warranty Repair I brought my vehicle in for repair because the AC was giving me trouble. It turns out that the part was covered under warranty - no hassle, no trouble More

by cphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Scott Mckee
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

Hello, we are glad we could help! We're glad everything was completed quickly and to your satisfaction. We look forward to your next visit. ~Marty Phillips, General Manager

January 10, 2019

didn't want too fix the problem Sold me a 2017 SS camero GM certified with car fax. Had too call GM on them too fix a problem. Rear end out line More

by CRAIG19811
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marty Phillips, Thaddeus Cole, Scott Mckee, Scott Rackstraw
January 10, 2019

Great experience Excellent sales and management team straightforward and honest ; Edward Chevrolet in Birmingham or five stars in my book; I would recommend anyone t More

by CALVINDUNNAVANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Terrance Wray
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again~Marty Phillips, General Manager

January 10, 2019

Wonderful experience at Edward Chevrolet I give Edward Chevrolet at five star rating because they are the best. Don Lyles and Dewey Allen is a great example of team work. They made my car buy More

by Trina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Marty Phillips, Don Lyles, Scott Mckee, Dewey Allen
Jan 14, 2019 -

Edwards Chevrolet Downtown responded

We appreciate your positive review about your recent experience with us! Thanks for highlighting some of our staff who helped make this such a great experience!~Marty Phillips, General Manager

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