Edwards Chevrolet Downtown

Horrible I was in an accident and to bring the car to this shop. I was told that they would work on the car and fix what was damage underneath the car on the b I was in an accident and to bring the car to this shop. I was told that they would work on the car and fix what was damage underneath the car on the back drivers side but it was not. The excuse given was that the insurance company that is paying for the repairs only approved the bumper to be fix. The body shop did not even try to get the real issue fixed even though they are aware of the issue. The mechanic didn’t even come out and explain what was done nor offer an apology for the misleading info. I left in my car the same way I took it there. On top of this the body shop never called to tell me that the car was ready and now I’m in dispute with the rental car place about the extra days of use for the car and possibly not getting my deposit back but instead extra charges for the days used. More

Hassle free experience! It was nice to see that they were waiting on me as I had made an appointment several days prior. A shuttle driver was able to take me to work and pick It was nice to see that they were waiting on me as I had made an appointment several days prior. A shuttle driver was able to take me to work and pick me up at end of day. A very courteous staff there and am looking forward to visiting the next time my car needs servicing. More

No hassle! Eddie Jones was no pressure AT ALL. Explained all the features of the 2019 Tahoe and made the sale without being pushy. He listened to what I wanted a Eddie Jones was no pressure AT ALL. Explained all the features of the 2019 Tahoe and made the sale without being pushy. He listened to what I wanted and delivered! More

Great customer service Answer all questions with a smooth transition. Mike king comes highly recommended. I have purchased several vehicles from Mr. King and every time, I a Answer all questions with a smooth transition. Mike king comes highly recommended. I have purchased several vehicles from Mr. King and every time, I am a satisfied customer. More

Above and beyond Everyone at Edward's Chevrolet Downtown was amazing. They took the daunting experience of buying a car and made it as simple as possible. I truly appr Everyone at Edward's Chevrolet Downtown was amazing. They took the daunting experience of buying a car and made it as simple as possible. I truly appreciate all the time and effort they all put into helping me with my purchase. There was no pressure and no unanswered questions. When you are looking to buy a car, and you are looking for professional and knowledgeable people, I recommend Edward's Downtown. More

Great Dealer Mr. Don is a great dealer. Really cares and works hard for his customers!!! It was my pleasure to work with him and am very thankful that he took out Mr. Don is a great dealer. Really cares and works hard for his customers!!! It was my pleasure to work with him and am very thankful that he took out he time to get the perfect vehicle for myself and my family! More

Excellent Friendliness and very fast and accurate. Lobby was clean and stock with coffee and sugar for customer. Randy made sure that we felt at home Friendliness and very fast and accurate. Lobby was clean and stock with coffee and sugar for customer. Randy made sure that we felt at home More

Fast and friendly Everyone was extremely helpful when I had to get warranty work done on my Tahoe. They made sure I had a loaner Tahoe to carry my 1 yr old and 9 yr old Everyone was extremely helpful when I had to get warranty work done on my Tahoe. They made sure I had a loaner Tahoe to carry my 1 yr old and 9 yr old around in safely while it was being worked on. They were thorough and answered all questions I had and had me in/out quickly. More

Hard Diagnosis My 2001 GMC Sierra sputtered to a stop on HWY 280... after hours. It would start, but acted as if it was starving for fuel and wouldn’t accelerate. i My 2001 GMC Sierra sputtered to a stop on HWY 280... after hours. It would start, but acted as if it was starving for fuel and wouldn’t accelerate. i replaced the fuel filter on the side of the road and checked everything I could, but no help. Finally I had it towed to Edwards. and left a note and the key in the night dropbox. By 10 the next morning, Scott McKey called to let me know they had it in and were narrowing down the culprit. By that afternoon, he called again... they had traced a short back to a bad O2 sensor, which took out the fuel pump. A couple of sensors and the fuel pump were replaced and my truck was ready in short order. I paid by phone, and they left my truck locked up in front - picked it up late that night. They communicated with me like I was a lifelong friend, though I’d never had my truck in there before. I was never even in the dealership to express my gratitude. Suffice it to say this was A+ customer service. Many thanks to Marty and Scott!! More