Back

Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

December 21, 2018

Poor service Took almost the weeks to get my car back.There was a problem getting a part but no one informed of this .The whole experience was horrible. I feel I s More

by Veryunhappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Ferguson
December 21, 2018

Quick Diagnosis & Repair I brought in my Honda CRV to troubleshoot an engine issue. Edwards diagnosed the problem quickly and did not upsell any unnecessary repairs. The servi More

by cphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Scott Mckee
Dec 26, 2018 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

December 21, 2018

A rescue Due to a time crunch and poor judgment, I bought a used Cruze from another dealership. When I started reading the manual and realize a signal on the d More

by APHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember other names. One took me home in courtesy car., Scott Mckee
Dec 26, 2018 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Co. We're glad everything was completed quickly and to your satisfaction!~Marty Phillips, General Manager

December 20, 2018

Purchase of a new car Mr. Don Lyles sold me my 2016 Chevy Malibu 2.0 T LT. It was the BEST car experience in my life. This isn't my first time at a car dealership, this was More

by CHERIFKINSHASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Scott Mckee
Dec 26, 2018 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We are happy to have you as a member of the Edwards Downtown family! Please thank Tameka for us for referring you to Don and we hope that you also will let your friends know about the great job he did. Thanks again~Marty Phillips, General Manager

December 20, 2018

Great Very pleased with the service and staff. Very friendly and professional. Will be back. Thanks for adjusting my daughters headlights on her car. She c More

by Maroonmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 26, 2018 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! We are certainly happy that we were able to help your daughter have a safer driving experience. We are also parents and we understand the need to know that your children are safe. Thanks again~Marty Phillips, General Manager

December 20, 2018

Recall experience Everything went as planned and scheduled. Will keep using Edwards for all my service needs. Randy was very helpful and wanted to make sure I was satis More

by Bobbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chappell
Dec 26, 2018 -

Edwards Chevrolet Downtown responded

We appreciate your positive review about your recent experience with us! We're glad everything was completed quickly and to your satisfaction. Thanks for the great review.~Marty Phillips, General Manager

December 19, 2018

Great service Great people and great customer service. They took great care of my vehicle and they took the time to listen to my concerns. Got everything handled in More

by dlp4au
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 19, 2018 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit. Thanks again~Marty Phillips, General Manager

December 18, 2018

Super quick and easy The guys were super nice and everything went really smoothly. I got a standard oil change and it only took about 30 minutes. Will definitely be back. More

by LindseyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Mike King, Troy Powers, Craig Avant, Wade Ferguson, Scott Mckee, Terrance Wray, Mose Williams, Scott Rackstraw
Dec 19, 2018 -

Edwards Chevrolet Downtown responded

We appreciate your positive review about your recent experience with us! We're glad everything was completed quickly and to your satisfaction. Thanks again~Marty Phillips, General Manager

December 18, 2018

Rating Service ... I had no appointment and anticipated a long wait; however, was worked in. To my surprise, the service was very timely, with no long wait! Thank you. More

by Cyntherita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chappelle, Service Advisor, George Campbell
Dec 19, 2018 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown. We're glad everything was completed quickly and to your satisfaction! Thanks again~Marty Phillips, General Manager

December 18, 2018

Purchasing New Vehicle This was a very pleasant experience. Scott and the service team made this quick, easy, and to the point. They have great deals and go out of their way More

by DVDYESS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Dec 19, 2018 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit. Thanks again~Marty Phillips, General Manager

...
177
...