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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

December 04, 2018

Fastest ever completion time Requested service was periodic diesel service on 2002 Silverado 2500 HD. In and out in less than an hour. All employeesl extremely friendly and courte More

by fletch111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benita Selser, Jerry ? (mechanic), Scott Mckee
Dec 05, 2018 -

Edwards Chevrolet Downtown responded

Hi, we are so happy to read such a great review about Edwards Chevrolet Downtown! We're glad everything was completed quickly and to your satisfaction. Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

December 03, 2018

Excellant Craig Avant and his crew is top notch, and always do great work and quickly. Every time I visit Edward's Chevrolet and Craig it is perfect. I recomme More

by Otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 05, 2018 -

Edwards Chevrolet Downtown responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad everything was completed quickly and to your satisfaction. Thanks again~Marty Phillips, General Manager

December 03, 2018

Great The staff is very friendly up beat! Randy went over the report that I received & asked me did I have any questions on my camaro! Took my camaro bac More

by ASWATERS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chappell
Dec 05, 2018 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with Randy and our team! It is great to hear everything was done quickly and to your satisfaction. Thanks again~Marty Phillips, General Manager

December 02, 2018

service review I initially had a problem with one of the customer service representatives. Gary Varner the service manager quickly resolved the problem and made my c More

by Lexikat92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Varner- excellant , Jonathan Hollman, Craig Avant
Dec 05, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about the great experience you had with Gary. Your satisfaction is our top priority and we look forward to your next visit with us. Thanks again~Marty Phillips, General Manager

November 30, 2018

New Tahoe Great Experience! Much, much better than Hendrick Chevrolet. Thad was great and the response time from Mary Kay via the website was phenomenal. W More

by BMULLINS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Kay, Thaddeus Cole, Dewey Allen
Nov 30, 2018 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Thanks for highlighting some of our staff who helped make this such a great experience. Welcome to the Edwards Downtown family!~Marty Phillips, General Manager

November 30, 2018

Rapid Service The employees are very prompt on keeping you up to date on your vehicle and getting you in and out. They are very respectful and polite. More

by KECIAJOHNSON43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 30, 2018 -

Edwards Chevrolet Downtown responded

Thanks for the great review! We're glad everything was completed quickly and to your satisfaction. Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

November 30, 2018

Used 2016 Silverado Wendell greeted me when I pulled up to the dealership and was helpful throughout. He kept me updated throughout the process and expedited several ste More

by samwebb80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover
Nov 30, 2018 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting some of our staff who helped make this such a great experience! Welcome to the Edwards Downtown family.~Marty Phillips, General Manager

November 29, 2018

Great Service As Always I brought my vehicle in for routine maintenance. The service was fast, and staff is friendly and upfront about any issues. They let me know about a co More

by cphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Wade Ferguson, Scott Mckee
Nov 29, 2018 -

Edwards Chevrolet Downtown responded

Thanks for the great review! We look forward to seeing you as soon as you are ready for the other repairs. Thanks again~Marty Phillips, General Manager

November 29, 2018

Oil change and brakes repair The service was done in record time but a bit pricey for someone on a fixed income. Should give Senior discounts.. service personnel were excellent. More

by Shelton, Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Nov 29, 2018 -

Edwards Chevrolet Downtown responded

We are glad to hear that you service was done quickly and to your satisfaction. We always try to keep pricing as competitive as possible while still providing all of our guests with quality service. We look forward to your next visit. Take care~Marty Phillips, General Manager

November 29, 2018

Great Staff was courteous and prompt. Appointment made and they took in my car in at the time promised. Issue was resolved. Received car when promised. More

by PEGGYGUNNELS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 30, 2018 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! We're glad everything was completed quickly and to your satisfaction. Thanks again~Marty Phillips, General Manager

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