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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 29, 2018

Recall repair plus routine maintenance Scott McKee did his usual great job in guiding me through some needed repairs and routine maintenance. Overall, the experience was very professional a More

by DEAN.BURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 29, 2018 -

Edwards Chevrolet Downtown responded

Thanks for the great review Dean! We are happy that everything went well and we look forward to your next visit. Thanks again~Marty Phillips, General Manager

November 29, 2018

Poor Service/ Never on time I have yet to visit this dealership without it taking substantially longer than expected. My appointment was for Monday Nov 26th but was told upon arr More

by JOELKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mckee
November 28, 2018

Service time over 4 hrs for oil change and new battery Service person good but time to complete service totally unacceptable Had appointment at 11 and left dealership at 330 Work done was completeld sati More

by Charles50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shappel
November 28, 2018

Service The service writer was very friendly and courteous and also very helpful. They were able to get my truck back the same day. Thank you. More

by The beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 29, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your great experience with Scott and the service team here at Edwards Chevrolet Downtown! We appreciate your kind words and look forward to your next visit. Thanks again~Marty Phillips, General Manager

November 27, 2018

Exceptional Dealership Mike King is a great saleman! I am Completely Satisfied and I Definitely Reccomend him to anyone who’s in the market for a car in the future! Thank y More

by RENAEOFFAITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Mike King and the sales team here at Edwards Chevrolet Downtown. Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manater

November 27, 2018

In and out in about an hour The service advisor was great. Explained everything to be done in detail and then followed up when the service was complete. All done in about an hour More

by CWF4242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anissa Frederick, Randy Chappelle, Griffin Lovelady
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We're glad everything was completed quickly and to your satisfaction. We look forward to your next visit. Thanks again~Marty Phillips, General Manager

November 27, 2018

pleased They were very helpful and patient with me. Didn’t try to trick me or lie to me. Made sure I was getting what I wanted More

by CORYTUCKER922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

It is always our goal to treat others just as we would want to be treated and we appreciate that you took time to let everyone know that you were treated so well. We hope you love your new vehicle and we look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

November 27, 2018

Tire Warranty I gave this rating 3 stars because the warranty that I purchased for my new 2018 Silverado Truck was denied a few times before it was approved for pay More

by ELALEE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

We are very sorry that you had a problem with the company that you purchased your service plan from but we are certainly glad that you had no problems with us or our people. We are very glad to hear that Randy was able to intervene for you and get the problem handled. We look forward to your next visit. Take care~Marty Phillips, General Manager

November 26, 2018

New Tahoe Having had bad experiences in the past, I was very thankful for the salesman and managers that I worked with. The team at Edwards was very knowledgea More

by DANALYN521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Jonathan Hollman, Terrance Wray
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

November 25, 2018

A Great Experience I had the best experience at Edward's Chevrolet. Everyone I met was professional and courteous. Don Lyles was great. I'm referring all my friends to More

by TOSBORNE.MORRIS751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for highlighting some of our staff who helped make this such a great experience!~Marty Phillips, General Manager

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