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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 19, 2018

Service Not happy at all my was was not worked on within the 6 days it was there what’s the point of an appointment. I was told it might be 10 hours or 10 day More

by BLKBARB2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
November 19, 2018

Very good, quick service. Service was as fast as possible. Service was part of new car service. I had come in the day before but had to make an appointment. Appointment was More

by TIMOTHY.LEVERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chappell, Wendell Gover, Scott Mckee, Terrance Wray
Nov 27, 2018 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. Your complete satisfaction is always a top priority with us. Thank you for choosing Edwards Chevrolet Downtown as your first choice for all your automotive needs!~Marty Phillips, General Manager

November 16, 2018

always there Any time I need service or just a conversation about my vehicle Edwards always give me their time. I never feel rushed and no question goes unanswere More

by mthames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Troy Powers, Scott Mckee
Nov 19, 2018 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We are happy to have you as a member of the Edwards Downtown family. Thanks again~Marty Phillips, General Manager

November 16, 2018

Edwards Chevrolet customer since 1994 Drove 2 hrs to continue using Edwards Chevrolet Have been Edwards Chevrolet customer since 1994. Started with Eric Joiner and continued because of h More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones Eric Joiner , Terrance Wray
Nov 19, 2018 -

Edwards Chevrolet Downtown responded

Wow, we really appreciate your loyalty! We are so glad to have you as such a long standing member of the Edwards Downtown family. We look forward to your next visit. Thanks again~Marty Phillips, General Manager

November 16, 2018

Car was stalling and my engine light came on. Customer service is excellent at Edwards Chevrolet. Once you enter the door, until the time you leave everyone is friendly and kind and very professio More

by EMMA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Nov 19, 2018 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Your comments mean so much to us. Thanks again~Marty Phillips, General Manager

November 16, 2018

Service before long distance travel. Called Two days before my trip. Received an appointment for the next day. Got prompt set friendly service. Also cleared up a strange noice I wasn’t ev More

by DOUGLASMARVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chapell, Dawana Lemley, Don Lyles
Nov 19, 2018 -

Edwards Chevrolet Downtown responded

Hi there! We're so happy we were able to help you out! We are glad that you were able to take advantage of our appointment convenience and that we were able to diagnose the noise and get it corrected before it became a bigger problem. Thanks again~Marty Phillips, General Manager

November 15, 2018

Awesome service The team at Edwards were able to address all of my issues in a very professional and timely manner I would recommend their service department to every More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee, Terrance Wray, Scott Rackstraw
Nov 15, 2018 -

Edwards Chevrolet Downtown responded

We're glad everything was completed quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Co. and we hope to see you again soon!~Marty Phillips, General Manager

November 15, 2018

Key rotation My service was quick and I will recommend service need in the future.The employee were very helpful great service five star service I will refer famil More

by Etoria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert, Craig Avant
Nov 15, 2018 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Co. and we hope to see you again soon!~Marty Phillips, General Manager

November 15, 2018

Good experience I like working with Mr. avant. I didn't like the pricing to repair my car. It was a bit expensive for such cheap parts. And the diagnostic fee was More

by Eman205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Nov 19, 2018 -

Edwards Chevrolet Downtown responded

We are certainly happy that you enjoy working with Craig and that you took time to let others know about the great job he does. If you would like to discuss that quality of the parts used or the pricing structure I would be glad to talk with you at any time. We only use the highest quality GM parts but feel free to give me a call at at your convenience. You can reach me at 205-716-3346. Mary Kay Graham, Customer Relations Manager

November 15, 2018

Oil change tire rotation Easy appointment scheduling and fast turn around time. Shuttle is a great service to customers who work and can’t wait on their vehicles. Regular stat More

by GPSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 19, 2018 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit. Take care.~Marty Phillips, General Manager

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