Edwards Chevrolet Downtown

Good Service Edwards Chevrolet service department was a great experience for me.I came in one evening wanting to get a oil change not knowing if they would be able Edwards Chevrolet service department was a great experience for me.I came in one evening wanting to get a oil change not knowing if they would be able to fit me in, but within a few minutes I was getting my truck serviced.They displayed great customer service in a timely manner. I would definitely recommend Edwards service department. More

Always there to go the distance! Between Gary and Scott, I can’t ask for better people to make sure my car is running top notch. Unfortunately, I had to have my car towed to the shop Between Gary and Scott, I can’t ask for better people to make sure my car is running top notch. Unfortunately, I had to have my car towed to the shop. Very first thing Monday morning they started working on it. After a number of different service techs driving it, both Gary and Scott told me the problem was fixed and under warranty! Woo hoo for me! Can’t ask for better service guys, anywhere! More

Don't fall for the fake coupons! I received an email with a coupon for a $49.95 oil change with tire rotation, so I took my Tahoe in for the service. The service writer gladly took my I received an email with a coupon for a $49.95 oil change with tire rotation, so I took my Tahoe in for the service. The service writer gladly took my coupon and attached it to the work order. Upon returning to pick up my vehicle I was told the coupon was invalid because my vehicle took more than 6 quarts. Yes the coupon said "up to 6 quarts" but how was I to know how much oil they could pour into my vehicle to invalidate the coupon? Six quarts used to be the norm .I feel like the service writer had an obligation, out of full disclosure honesty, to inform me the coupon was not valid for my vehicle, prior to accepting it and my vehicle under false pretenses. Finally, as a long time customer, Edwards knew in advance my vehicle would not be valid for the coupon and never should have sent it to me. I feel like their intent was to trick me into thinking this was a deal I wanted to use. It worked! :( More

Paint chip repair Repair was done so professionally that you can’t tell where the chip was. I was in and out in less than 5 minutes. I am so glad I bought my new truck Repair was done so professionally that you can’t tell where the chip was. I was in and out in less than 5 minutes. I am so glad I bought my new truck from Edwards Downtown! More

Good job They have done a great job I will send other people down there Skai have been a great service person and I will give him 5 stars They have done a great job I will send other people down there Skai have been a great service person and I will give him 5 stars More

Great Got there at 7am explained I needed truck back by noon due to leaving town they had ready by 1030am T They took time to explain all that was servi Got there at 7am explained I needed truck back by noon due to leaving town they had ready by 1030am T They took time to explain all that was serviced on truck More

Service for Buick Enclave Scott was very helpful in showing me the best options for repairs and maintenance needed for a 2011 Buick Enclave that I plan to own for another two o Scott was very helpful in showing me the best options for repairs and maintenance needed for a 2011 Buick Enclave that I plan to own for another two or three years More

OWNER VERY BAD CUSTOMER SERVICE AND DID NOT CARE ABOUT CUSTOMER, SALES MANAGER AND SALEPERSON ARE NOT CARING FOR CUSTOMER. NEVER GO TO EDWARD DOWNTOWN IF VERY BAD CUSTOMER SERVICE AND DID NOT CARE ABOUT CUSTOMER, SALES MANAGER AND SALEPERSON ARE NOT CARING FOR CUSTOMER. NEVER GO TO EDWARD DOWNTOWN IF I WILL HAVE BUY NEW CHEVY I WILL GO SOME OTHER DEALER More

They were fast and quick The service was excellent they did a outstanding job,randy Chappell was very professional and dealt with my car recal in a timely manner,I was impress The service was excellent they did a outstanding job,randy Chappell was very professional and dealt with my car recal in a timely manner,I was impressed with his professionalism More

Chevy Cruze repair Randy was very helpful and communicative when it came to my services to my car. I was treated with upmost respect and kindness. Randy had astounding b Randy was very helpful and communicative when it came to my services to my car. I was treated with upmost respect and kindness. Randy had astounding business etiquette and was able to fix my car very soon. This was my first time at this location and will use as my main source for car related services. More