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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

October 24, 2018

Great Service Very professional and completed before I got off work. I had my oil changed while it was there for a recall and they rotated my tires. More

by GESANFORD18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Oct 30, 2018 -

Edwards Chevrolet Downtown responded

Thanks for choosing Edwards Downtown for your vehicle service needs. We really appreciate the great review and look forward to your next visit. Thanks again~Marty Phillips, General Manager

October 24, 2018

Service Scott in the Service Dept is AMAZING! Don Lyles in the Sales Dept is AMAZING!!! I absoutely LOVE Edwards Chevrolet and will NEVER go anywhere else. More

by LASHUNDRATERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Scott Mckee
Oct 30, 2018 -

Edwards Chevrolet Downtown responded

We are so happy to have you as a loyal customer both in our sales and our service department. Thanks for taking time to let everyone know about your great experience with us. Thanks again~Marty Phillips, General Manager

October 23, 2018

Buying a vehicle Mr. King took the time to explain the features of the vehicle. I was pleased with the exceptional customer service of him and Mr. Lee. More

by Cynthia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Me. Benjamin Lee, Mike King
Oct 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let others know about the great vehicle buying experience you had with Mike and Ben. We know that you will have an equally great visit with our service department when your vehicle is ready for maintenance and we look forward to your next visit. Thanks again~Marty Phillips, General Manager

October 23, 2018

Service They took awesome care of us while our vehicle was in the shop. We really appreciated the way stayed in touch with us about what was the problem o More

by HOTNCOLDPACKAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Scott Rackstraw
Oct 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for leaving this great review for Scott and the Edwards Downtown service team. It is always our goal that you be completely satisfied with your service experience. Thanks again~Marty Phillips, General Manager

October 23, 2018

Amazing! Edwards Chevy downtown has proven to me that they really about your car. Scott has always took great care of my vehicle and he is very knowledgeable. More

by JALLDAY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Scott Mckee
Oct 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your great experience with Scott and the Edwards Downtown service team. Your recommendation means so much to us and we look forward to your next visit. Thanks again~Marty Phillips, General Manager

October 22, 2018

Prompt & Professional Randy Chappell was my service advisor. Randy was very courteous and professional. Service was prompt and complete. I would highly recommend the servic More

by KONICASHANNON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Chappell
Oct 23, 2018 -

Edwards Chevrolet Downtown responded

Your recommendation is extremely important to us. We appreciate that you took time to let everyone know about your great experience with Randy and our service team. We look forward to your next visit. Thank again~Marty Phillips, General Manager

October 20, 2018

Service is great with Edwards Chevrolet Downtown I bought my first car at this location. The service department is very professional and helpful. Every time I have an issue with my car, the service d More

by JELESAOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Craig Avant, Wade Ferguson, Scott Mckee, Terrance Wray, Dewey Allen
Oct 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for being a loyal customer to both our sales and service department. We appreciate this great review and look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

October 18, 2018

Scott Mckee Scott always goes above and beyond to make sure I am taken care of. I always feel comfortable leaving my car with him. Customer service like Scott dis More

by Thom@s@163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 19, 2018 -

Edwards Chevrolet Downtown responded

Thank you for taking time to let everyone know about the great work that Scott is doing here at Edwards Chevrolet Downtown. Your review means a lot to all of us. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

October 18, 2018

Worse visit there ever as far as customer service From the time I made the appt to the time I left my visit with the guy at the computer was not up to par. I’ve always had exceptional customer service More

by milsteaddawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Oct 19, 2018 -

Edwards Chevrolet Downtown responded

We are very sorry that you did not have the type of experience that we desire for all of our customers. Please contact me so that we can discuss the situation more fully. Your satisfaction is very important to us. You can reach me at 205-716-3246. Thank you~Mary Kay Graham, Customer Relations Manager

October 17, 2018

Satisfied Customer I’m very satisfied with service especially from Scott and the rental consultant. Scott explained everything from the cost and response to promptly. I More

by IVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental Consultant, Scott Mckee
Oct 17, 2018 -

Edwards Chevrolet Downtown responded

We are glad to have you as part of the Edwards downtown family. We appreciate that you took the time to give Scott and our service team this great review and we look forward to your next visit. Thanks again~Marty Phillips, General Manager

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