Back

Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

September 12, 2018

Recall Everything went well. When I arrived Scott explained the process. He was very pleasant to speak with and so was the courier driver. Thanks Edward Chev More

by KIAMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Scott Mckee
Sep 12, 2018 -

Edwards Chevrolet Downtown responded

Thanks for visiting our service department at Edwards Chevrolet Downtown. We are glad to hear that your experience with Scott was just what we expect. We look forward to seeing you for all of your vehicle needs. Thanks again~Marty Phillips, General Manager

September 10, 2018

Car was ready as promised The service once I had to wait a very long time but since then everything had been right on time I will continue to take my vehicle in for service. More

by OCEOLAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewanna, Wendell Gover, Craig Avant
Sep 12, 2018 -

Edwards Chevrolet Downtown responded

Thanks for giving us more than one opportunity. We strive to have every visit go as quickly and smoothly as possible but occasionally things take a little longer that we would hope. Thanks for your patience and we look forward to having you as part of our family for a very long time. Thanks again~Marty Phillips, General Manager

September 07, 2018

Great service and courteous staff and overall experience. Will come back again and recommend to friends and family. Thanks for a great service and car experience. More

by AODREZIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Terrance Wray
Sep 12, 2018 -

Edwards Chevrolet Downtown responded

It means so much to us to have the recommendation of our customers. There's truly no better form of advertisement. We are glad to have you as part of the Edwards Downtown family. Thanks again~Marty Phillips, General Manager

September 05, 2018

Oil change Great Service I made the appointment online and arrived early formy appt. they took my car back early. The wait time was quick and the service personn More

by MELICENTRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Terrance Wray
Sep 12, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking advantage of our online scheduling tool and a special thanks for the great review. We are always trying to work on ways to make your service visit more convenient and are so glad that you found this to be the case for you. Thanks again~Marty Phillips, General Manager

September 04, 2018

Great job by the Edward’s team They did a good job of making sure that we found our perfect car. Negotiation was easy and their team was nice to deal with. Mike our salesman even ha More

by BAMATODD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Scott Rackstraw
Sep 04, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that we were able to get you the vehicle that you truly wanted and we hope that you love it. Thanks for letting everyone know about the great job Mike is doing here at Edwards Downtown. Thanks again~Marty Phillips, General Manager

September 04, 2018

Fantastic Experience Very friendly, and knowledgeable salesman, Eddie Jones, helped us. Worked a great deal with a spectacular vehicle. Would highly recommend the dealer, More

by Tsroberts17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones
Sep 04, 2018 -

Edwards Chevrolet Downtown responded

Thank you! Your recommendation means the world to all of us. We are happy that Eddie was able to help you get just the vehicle that you wanted and we are happy to have you as part of the Edwards Downtown family!~Marty Phillips, General Manager

September 04, 2018

It was easy going and very satisfying. I would definitely recommend anyone to visit the dealership. The guys who I worked with were great and 8 didn't feel like I was being cheated. Very co More

by VALDEZFLONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Terrance Wray
Sep 04, 2018 -

Edwards Chevrolet Downtown responded

Thank you for recommending George, Terrance and Edwards Downtown! We make it our goal to treat everyone just as we would want to be treated. Thanks again~Marty Phillips, General Manager

September 03, 2018

Bad business Service team does not communicate with others like they should. Tell you things you need for your vehicle that they broke and expect you to pay for it More

by JBELTON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mckee
Sep 04, 2018 -

Edwards Chevrolet Downtown responded

We are truly sorry that your service experience did not meet your expectations. Sometimes normal wear and tear on older model, high mileage vehicles will cause parts such as your lugnuts to wear down and these older parts can be hard to locate. We felt that after we were able to locate them and replace them at no charge we had done our very best in that regard. Please contact me and discuss what we missed because we always try to learn from our customers. You can reach me at 205-716-3246. Thank you~Mary Kay Graham, Customer Relations Manager

September 01, 2018

Excellent Service Excellent customer service. I was taking care of as soon as I enter the service dept. Everyone was nice and polite. It kinda made me feel like I was p More

by RODGERS_SANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the guy name that test drove my truck with me. He was very helpful in diagnosing the problem. Two thumbs up to Craig Avant., Wendell Gover, Craig Avant, Terrance Wray
Sep 04, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that you chose us to be your service family and we look forward to seeing you again for all of your vehicle needs. Thanks for the great review!~Marty Phillips, General Manager

September 01, 2018

Awesome experience My sales person was Eddie Jones he is a ten out of ten great guy. I could not imagine buying a car from anyone else. I would highly recommend Edwards More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Allen
Sep 04, 2018 -

Edwards Chevrolet Downtown responded

Hunter, thanks so much for taking time to give Eddie Jones and Edwards Chevrolet Downtown such a great review. We hope you love your new vehicle and we look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

...
192
...