Back

Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

August 23, 2018

It’s was Great Thank you Tandy and Chevrolet team for fixing my car. It’s like new again. I would also like to thank you guys for providing me with transportation, s More

by BRITTNEYSTALLWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in Service , Jonathan Hollman, Scott Mckee
Aug 24, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that we were able to correct the issue with your car and that you were able to get to school while the work was being done. Thanks for being part of the Edwards family.~Marty Phillips, General Manager

August 23, 2018

Fast and Friendly Made an appointment online to have my car serviced for an oil change and when I got there I was greeted by my name which made me feel so important. I More

by MARYB100711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Mike King
Aug 24, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your great experience with the Edwards Chevrolet Downtown service team. We are glad to know that the appointment process made your visit just what we always expect it to be. Thanks again~Marty Phillips, General Manager

August 23, 2018

Great Service My husband brought my vehicle for and he stated that service was great. They him what needs to be checked in the future. Will go back for service. More

by MCCOR128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chappell
Aug 24, 2018 -

Edwards Chevrolet Downtown responded

Thanks for coming to see Randy at Edwards Chevrolet Downtown Service. We are so glad that your husband had a great experience and we look forward to seeing either of you whenever your vehicle needs servicing. Thanks again~Marty Phillips, General Manager

August 22, 2018

Too long and no follow-up I made an appointment at 7:45 and I had to call to get the status of my car at 1:30 and still have no clue on what was going on. Long story short my More

by Maybe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Aug 24, 2018 -

Edwards Chevrolet Downtown responded

I am very sorry that you did not have the service experience that we strive to give all of our guests. We have an extremely large parts inventory but even so it is sometimes necessary for us to get a particular part from another location. I would love the opportunity to discuss your situation in detail with you at any time. You can reach me at 205-716-3246. I look forward to hearing from you.~Mary Kay Graham, Customer Relations Manager

August 21, 2018

It was terrify The overall experience was first class and I would highly recommend Edwards and George Campbell to all my friends. They all truly treated me like roya More

by RIDERJIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Scott Mckee
Aug 24, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that you were able to get just the truck you wanted. With us you are not only royalty, you're family! We appreciate that you took time to give George, Scott and Edwards Downtown such a great review. Thanks again~Marty Phillips, General Manager

August 17, 2018

Scott did a great job The service department was very helpful and did an amazing job getting me fixed and safe with a new seat belt latch. Scott did a great helping me and More

by JONJON4128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 24, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about the great job Scott and the Edwards Downtown did on your service visit. Your safety is a top priority and we are very glad that we were able to get the seat belt issue corrected asap. Thanks again~Marty Phillips, General Manager

August 15, 2018

Comfortable Service I appreciate the non-pushy sales experience I witnessed at Edwards Chevrolet. The salesman was very accommodating, and appeared to be genuine. I woul More

by HADANIELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Aug 15, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about your great experience with Doug and Edwards Downtown. We are glad to have you as part of the Edwards family and look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

August 15, 2018

Completely satisfied Everyone was helpful and friendly. Wanted to make sure you were pleased with your choice and explained how all features worked. You were made to feel More

by MARGARETMOORE572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, (paper work), Mike King, Troy Powers, Craig Avant, Scott Rackstraw
Aug 15, 2018 -

Edwards Chevrolet Downtown responded

We are happy to hear that you had just the type of experience that we strive to give all of our customers. It means so much to all of the team that you worked with to get such a great review. Thanks again~Marty Phillips, General Manager

August 14, 2018

Manufacturer Problem wirh hose to engine I guess they did a good job. But they found a cap leaking and I had to pay. had got car checked before taking in and they found nothing else wrong ex More

by HARRELL1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Scott Mckee
Aug 14, 2018 -

Edwards Chevrolet Downtown responded

I am very sorry that you did not have the type of experience that we expect all of our customers to have. I would love the opportunity to look into this further. It is definitely not our policy to cause damage and then charge you when we correct it. Please call me at your earliest convenience so that I can get the information I need to review the situation. You can reach me at 205-716-3246. ~Mary Kay Graham, Customer Relations Manager

August 14, 2018

2008 Silverado Truck Doug Brown was very instrumental in helping my husband and myself with the purchase of our new vehicle. We went to several dealerships in and around More

by DBENEFIELD60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Aug 14, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that you chose to visit us and were able to work with Doug. Although we hate that you spent so much time at places that didn't work out for you we are encouraged to know that the comparison was favorable when you reached Edwards Downtown. We hope you love your new vehicle and we look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

...
194
...