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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 14, 2018

I had a wonderful experience with the servicing of my tran Because of the great service I received and quick service.Thanks I will come back for more service and will refer others.Thank you very much Thanks a More

by GGRATTONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 15, 2018 -

Edwards Chevrolet Downtown responded

Thanks for coming to Edwards Chevrolet Downtown for your vehicle's service needs. We are glad that you had such a great experience working with Scott and all of our team. We cannot thank you enough for recommending us to others! Thanks again~Marty Phillips, General Manager

August 13, 2018

great Straight forward up front pricing, They did what they said they would do. Simple with no surprises. No hassle. A very good experience. I would recomm More

by ABISHOP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Doug Brown
Aug 14, 2018 -

Edwards Chevrolet Downtown responded

Thanks for recommending Doug, Troy and the sales team here at Edwards Chevrolet Downtown. There is no better form of advertising than the words of satisfied customers. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

August 13, 2018

Truck roof repainted The overall quality of the work performed was very good and the people involved from the service center to the body shop were all very courteous. More

by JROBERSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh (Body/Paint Shop), Wade Ferguson, Scott Mckee
Aug 14, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about the great job Wade and Scott did when you visited us. It is always our goal to treat everyone just as we would like to be treated and we are glad that you had just that type of experience. Thanks again~Marty Phillips, General Manager

August 11, 2018

Regular Service I was contacted by Edwards to let me know it was time to service my new truck. The receptionist told me I could schedule that appointment anytime I li More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee, Terrance Wray, Scott Rackstraw
Aug 14, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that you got exactly the treatment that we expect all of our customers to get on every visit and we really appreciate that you took time to let everyone know about your great experience with Scott and our service team. We are glad to have you as part of the Edwards family! Thanks again~Marty Phillips, General Manager

August 09, 2018

Customers service Great customer service, everyone was very nice and friendly and Scott was very helpful. I will recommend Edwards Chevrolet to my friends and family in More

by JOHNNIE.TAYLOR45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 09, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let us and everyone else know about your great experience with Scott and our service department team. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

August 02, 2018

Time it took to complete the purchase. It took longer than I thought it should have, but other than that, it went pretty well. I purchased my last car the same way, the whole deal took less More

by WPURDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Aug 08, 2018 -

Edwards Chevrolet Downtown responded

We appreciate your patience in the buying process. It is always our desire to get you in your new vehicle in the shortest time we possibly can while being sure to get every part of the process done properly. We hope you love your new vehicle and thank you for taking time to give Mose and Edwards Downtown a great review. Thanks again~Marty Phillips, General Manager

August 02, 2018

Oil change I thought they were very thorough and the customer service was awesome. I thought there was a recall on my car and Mr Avant took the time to explain More

by AMPUSMC20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Aug 08, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know how satisfied you were with Craig and the Edwards Downtown service department. We always want you to leave feeling that you understand what is going on with your vehicle and confident that we have done what was needed. Thanks again~Marty Phillips, General Manager

August 01, 2018

Multiple Visits for Same Issue Only has 14,000 miles and was bought brand new from Edwards 280. Been in the shop 3 times so far for the exact same problem. Long waiting period just More

by JFB92189
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wade Ferguson
July 31, 2018

Hassle free and fair. Great Dealership Came in to trade-in my car and was used to dealing with a family friend in the past, out of state. Came in to Edwards and everything was pressure and More

by DAN S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scott, Mose Williams
Jul 31, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that you chose Edwards to be your new family friend! Thanks for letting everyone know about your great experience with Mose and Jim. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips. General Manager

July 31, 2018

Service was great and friendly. The service I received was great. The service manager was friendly. I appreciated the fact that he got me in and out quickly. He also answered all my More

by SPEDIEP2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Scott Mckee
Aug 08, 2018 -

Edwards Chevrolet Downtown responded

Thanks for bringing your vehicle to us for your service needs and thanks for the great review of Scott and our service team. We look forward to seeing you for any vehicle needs that you may have.Thanks again~Marty Phillips, General Manager

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