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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

July 23, 2018

No problems. I hope Wade Ferguson stays with Edwards. I have bought three cars from Edwards over the past ten years, and I have had them serviced there. There were no problems with the recent service. More

by HILLDONL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

Wow, we truly appreciate that you are such a loyal customer here at Edwards Downtown. We consider it the very highest for of recommendation to have people return to us again and again. Thanks again~Marty Phillips, General Manager

July 21, 2018

Best new car sales experience we’ve ever had! 7/5/18 we had been to several different dealerships looking for my daughter a Tahoe with our last stop being Edwards Chevrolet. We can definitely say More

by Jeff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to give Eddie and Edwards Chevrolet Downtown such a great review! There is no greater recommendation than to have customers return to us again and again. We truly hope you and your daughter love your new vehicles. Thanks again~Marty Phillips, General Manager

July 19, 2018

Great customer service Terrance and Moe was the best salesmen I have ever came across they took their time to find the best deal for me. Thanks guys for all you do keep up t More

by ASHROZ2230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray, Mose Williams
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that Mose and Terrance were able to get you a great deal on the vehicle you wanted and we appreciate that you took time to let others know about your great experience! Thanks again~Marty Phillips, General Manager

July 19, 2018

Excellent Would like to thank Troy powers and Terrance Wray for all all they did to help us get in the truck and work it out to also get the payment to got our More

by Janetmiller68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Terrance Wray
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

Janet, we understand what an important decision purchasing a vehicle is to a family and we are so glad that you were able to get what you wanted at a price that works for you. We hope to help you and your friends with all of your vehicle needs for a very long time. Thanks again~Marty Phillips, General Manager

July 16, 2018

Great Team Felt comfortable for the most part. Thad was all business- no pleasantries. He seemed a little tired. It was the end of the day so maybe he was. He wa More

by DYM4HIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

We always want you to feel comfortable and appreciated because we strive to treat everyone as we would like to be treated. We appreciate that you understand end of the day tiredness and we also sometimes have to move things along when it is late in the day so that we have the best chance of getting you into the vehicle you want in time for you to drive it home. Thanks for your understanding and kind words.~Marty Phillips, General Manager

July 16, 2018

Great Service Reason I keep going to Edward Chevrolet downtown is because of there great service. And Scott always go beyond to make my visit a pleasant one. More

by RESHEDAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

We are so glad to have you as a loyal customer here at Edwards Downtown. There is no better recommendation than to have you return again and again. Thanks again~Marty Phillips, General Manager

July 13, 2018

Satisfied customer!!!! I went to Birmingham looking for a car. I never thought I would have ended up at Edward Chevrolet, but I’m glad I did. My salesman Wendell was amazing More

by Carmell20077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

We are so glad that you did come to Edwards Downtown! Thanks for letting everyone know about your great experience with Wendell and we hope to see you for all of your vehicle needs. Thanks again for coming to Birmingham and Edwards Chevrolet!~Marty Phillips, General Manager

July 13, 2018

The worst service ever I chose one story being I couldn't rate it a 0, I will never ever spend another dime at this service shop. Every time I go there there's a problem, T More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
July 13, 2018

Customer Service Craig Avant is # 1 Customer Service at it's best ! ALWAYS Happy to help ! The rest of the Service Dept. needs to follow his lead !! More

by KIMBERLYPARDUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

Kimberly, we are glad that you enjoy working with Craig in our service department here at Edwards Chevrolet Downtown. If you ever have concerns about your experience please let me know so that we can learn from your visit. You can reach me at 205-716-3246. Thanks again~Mary Kay Graham, Customer Relations Manager

July 12, 2018

Warranty Coverage Repair. Craig in the Service Department was great. Super nice guy and on top of his job. This was my second experience with the service department at Edwards More

by PRESTONH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to give Craig and Edwards Downtown such a great review. We are happy to have you as a member of our service family and hope to help you with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

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