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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 17, 2018

Great Good job. The guys was real friendly and professional . I will recommend EDWARDS CHEVROLET to any one looking for a truck or car. The autos are very More

by DAVID.FORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Scott Mckee, Mose Williams
Jun 20, 2018 -

Edwards Chevrolet Downtown responded

Thanks for the great review and we truly appreciate your recommendation. There's no better referral than one from our own customers. Thanks again~Marty Phillips, General Manager

June 15, 2018

Edwards is the best place to purchase your next new car I’ve always gotten great service at Edwards Chevrolet. Don Lyles is one of the best salesman to buy your next Chevy from. He’ very informative about t More

by BHAMASMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time to let everyone know about the great job that Don is doing for you at Edwards Chevrolet Downtown. Your recommendation is the very best for of promotion and we hope to help you and your friends with any vehicle needs that you may have. Thanks again~Marty Phillips, General Manager

June 15, 2018

Not Happy I waited two and half hours for a routine service only to be called later to return to the dealership because something was accidentally overlooked. More

by GENICEWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

We are very sorry that you did not have the perfect visit that we strive for in our service department. It is always our goal to go through every day without ever making a mistake but unfortunately we are all human and sometimes mistakes do occur. Please call me with any service concerns that you have. Mary Kay Graham, Customer Relations Manager, 205-716-3246.

June 15, 2018

Service As a woman I could have some product knowledge about a car. And he share with me his knowledge. We even made a penny bet about what was wrong with More

by DEBORAHB0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie always says,hello. , Scott Mckee
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know how well Scott treated you on your visit to our service department. It is always important to us that everyone be treated just as we would want to be treated. We know that sometimes women have felt that they are not given enough credit for their car knowledge when taking their vehicle in for service and we are so glad that you did not feel that way at all with us.Thanks again~Marty Phillips, General Manager

June 14, 2018

Great service Took vehicle in with very little information to give regarding issue. Scott and crew diagnosis’s the problem quickly and got me back on the road! More

by 4ROADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about the great job Scott is doing for you here at Edwards Downtown. We are glad that we were able to find and correct your problem quickly. Be careful out there on the road and come back with any vehicle issue anytime. Thanks again~Marty Phillips, General Manager

June 14, 2018

review summary I have always experienced excellent service at Edwards Chev even the new news is bad. The most important part to me is that I totally trust my Custo More

by SENTREKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

We always prefer to give everyone good news but most importantly we always want you to know the whole picture so that you can make the best decision in your own situation We always want you to be safe in your vehicle. Thanks for the great review.~Marty Phillips, General Manager

June 14, 2018

Excellent service Great service advisor and great atmosphere comfortable waiting area and I really like the service and inspection that was performed on my pickup and More

by DILLARDA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Wade Ferguson, Scott Mckee
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about your great experience with Troy, Wade and Scott at Edwards Chevrolet Downtown. We look forward to helping you and your friends with all of your vehicle needs for a very long time. Thanks again~Marty Phillips, General Manager

June 13, 2018

I get excellent service every time. I love my Sonic. I love the salesman who sold it to me and I love the service manager who helps me keep my car in great shape. More

by DOUGLASMARVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Scott Mckee
Jun 15, 2018 -

Edwards Chevrolet Downtown responded

We are so very happy that you are enjoying your Sonic and that you visit us for both sales and service. Thanks for giving Don and Scott such a great review. We are glad to have you as part of our family. Thanks again~Marty Phillips, General Manager

June 12, 2018

Buying a new car Jonathan Hollman is the best salesman I’ve ever worked with. He is incredibly professional and meticulous. He is great about explaining everything and More

by DAVIDABHARDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Jun 12, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about the great experience you had working with Jonathan here at Edwards Chevrolet Downtown. It is always our goal to be clear and professional. Purchasing a new vehicle is a very important time of decisions and we always want to treat our customers just as we would want to be treated. Thanks again~Marty Phillips, General Manager

June 12, 2018

Wonderful experience Good salesman. He was very helpful and knowledgeable about what he was saying. Also he was friendly and showed us our vehicle of choice as well as tel More

by MARLONATTICAL125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Jun 12, 2018 -

Edwards Chevrolet Downtown responded

Thank you for choosing Edwards Chevrolet Downtown to purchase your new vehicle. We are very glad that Wendell was able to help you get just the right one for you and we hope to help you and your friends with all of your vehicle needs for a long time. Thanks again~Marty Phillips, General Manager

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