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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 03, 2018

Great Everything went wonderful. I was a great experience. My salesman "Thaddeus Cole" was kind,easy to talk to,trustworthy,respectful just a great salesm More

by DEBBIE.HUNTINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Jun 04, 2018 -

Edwards Chevrolet Downtown responded

Debbie, we really appreciate the great review for Thad and Edwards Chevrolet Downtown. It is always our goal to treat our guests in the same way that we would want to be treated. We hope you love your new vehicle and we look forward to helping you with your service needs as well. Thanks again~Marty Phillips, General Manager

June 01, 2018

Fast and easy purchase. I had an excellent experience at this dealership. The salesman and the sales manager made this purchase an easy and fast transaction. I highly reco More

by LHLARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Jun 01, 2018 -

Edwards Chevrolet Downtown responded

We are certainly glad that everything went so well when you purchased your new vehicle from Troy here at Edwards Downtown. It means a lot to us that you were willing to take time out of your day to let others know as well. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

June 01, 2018

An awesome dealership Edwards Chevrolet is a great place to buy a new Chevrolet. The service department is excellent in keeping my vehicle running like new . The management More

by STSAPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, George Campbell, Jonathan Hollman, Troy Powers, Craig Avant, Wade Ferguson, Scott Mckee, Terrance Wray, Dewey Allen
Jun 01, 2018 -

Edwards Chevrolet Downtown responded

Thank you for taking time to let everyone know about your all around great experience at Edwards Chevrolet Downtown. Our sales, service and parts departments always have the goal to treat others as we would want to be treated and loyal customers like you mean the world to us. Thanks again~Marty Phillips, General Manager

June 01, 2018

Key programming and placement I appreciated frequent communication as such I received both phone and e-mail communication throughout to update me of issues, status, etc. I was able More

by shanikadl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jun 04, 2018 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about the great job Scott did for you at Edwards Downtown. We appreciate the benefit of good communication when dealing with service issues. It helps you to stay aware of what is going on and it also helps us be able to get your service done in the most timely manner. Thanks again~Marty Phillips, General Manager

May 31, 2018

Everyone was so nice to work with!!! I knew exactly the car I wanted form the web search.. I drove it and took it home. Mose was wonderful to work with! First time I worked with Edwar More

by JEN.SALVADORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
May 31, 2018 -

Edwards Chevrolet Downtown responded

Thank you! We are so happy to have you as a member or the Edwards Chevrolet Downtown family. We appreciate that you took the time to let everyone know about your great experience working with Mose. Thanks again~Marty Phillips, General Manager

May 31, 2018

Service there is no discount nor alternative ever mentioned when I bring my truck in for service. its like they are looking to just take my payment and I don' More

by BJWILSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson, Scott Mckee
May 31, 2018

Great experience The staff was awesome. Everyone from the sales dept to finance dept to the service dept were very friendly and helpful. Troy Powers, John Novack, and More

by JOELACHANDLER2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Novack, Troy Powers, Scott Mckee
May 31, 2018 -

Edwards Chevrolet Downtown responded

We are so glad to hear that you had just the type of experience that we expect. Thanks for letting everyone know about the great job Troy, John and Scott are doing here at Edwards Downtown. We look forward to helping you and your friends with all of your vehicle needs in sales, service and parts. Thanks again~Marty Phillips, General Manager

May 30, 2018

Time For Brakes On this visit I learned the importance of using quality brake products. You maybe able to get the job done cheaper,but you will pay more in the long r More

by Fmbill54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
May 31, 2018 -

Edwards Chevrolet Downtown responded

Thanks so much for sharing with everyone the wisdom of getting the right product for the job. That's exactly why we use genuine GM parts here at Edwards Downtown. We always want our customers riding on the best and safest. Quality, value and safety are all very important. Thanks again~Marty Phillips, General Manager

May 29, 2018

excellent as usual Craig did an excellent job of informing me of pertinent information about my vehicle. He was very courteous and friendly. The service was provided in More

by sblewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
May 31, 2018 -

Edwards Chevrolet Downtown responded

Thank you for bringing your vehicle to the service department here at Edwards Chevrolet Downtown and a special thanks for taking time to post this great review for us and for Craig. We look forward to having you as a loyal customer for a long time to come. Thanks again~Marty Phillips, General Manager

May 25, 2018

very good service . great service every one wants to help or least talk with you .I would recommend to any one .Brandon was funny and help full offer to do what ever it t More

by FALKNER618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert
May 25, 2018 -

Edwards Chevrolet Downtown responded

Thanks for choosing Edwards Chevrolet Downtown and Brandon when choosing your new truck. We hope you love your truck and don't forget we also have a fantastic service department when you are ready for your first maintenance visit. Thanks again~Marty Phillips, General Manager

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