Back

Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

May 24, 2018

I was extremely satisfied with my purchase. Edwards Chevrolet provided me with excellent service. My papers were ready when I arrived and I was able to drive away with a car. Thank you. More

by RITADURR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert
May 24, 2018 -

Edwards Chevrolet Downtown responded

Congratulations on your new car and thanks so much for taking time to let everyone know about your great buying experience with Brandon at Edwards Chevrolet Downtown! We hope you love your car and we look forward to helping you and your friends with all of your vehicle needs whether sales, service or parts. Thanks again~Marty Phillips, General Manager

May 24, 2018

Easy buying experience Upon arriving, without an appointment, I was promptly greeted. Salesman showed me the truck I was interested, grabbed the keys, and we went for a tes More

by tt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDDIE JONES
May 25, 2018 -

Edwards Chevrolet Downtown responded

We are so glad to hear about the great time you had when you purchased your new truck. Thanks so much for making Edwards Chevrolet Downtown your dealer and Eddie your sales representative. We are glad to have you in the Edwards family and look forward to helping you with service and parts as well. Thanks again~Marty Phillips, General Manager

May 23, 2018

My service experience As always, I am pleased with the service that I received. This visit was a little different. I noticed oil leaking from my car after service. I con More

by GARRETTV0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Craig Avant, Scott Mckee
May 23, 2018 -

Edwards Chevrolet Downtown responded

Thanks for your patience in getting everything just right and thanks for the great review. Like everyone, sometimes, we don't get everything just right but we are always happy to correct any problem you may encounter. We appreciate getting the opportunity to do that for you. Thanks again~Marty Phillips, General Manager

May 22, 2018

everyone very nice and helpful have bought several vehicles here always good experience bought Tahoe that was in transit was called by Eddie Jones several times to let me know stat More

by JONMULGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones
May 22, 2018 -

Edwards Chevrolet Downtown responded

We are glad that you got the opportunity to work with Eddie and we truly appreciate your loyalty to all of us here at Edwards Chevrolet Downtown. No endorsement is greater than customers who return time after time. We hope you love your new Tahoe and thanks again.~Marty Phillips, General Manager

May 22, 2018

Sorry and lazy with appointment. Anytime you pulled into a service department and you have 3 service rep sitting on they xxx someone needs to greet you. I had to see 2 reps before I w More

by Kcee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
May 22, 2018

everyone was so nice. from the time I walked in the door , I had no problems, they were waiting on me and knew my name really me feel like part of the chevy family, It was More

by JOSEPHINECOWEN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson, Scott Mckee
May 22, 2018 -

Edwards Chevrolet Downtown responded

We are so glad to hear that you feel like part of the Edwards Downtown Chevy family because that is exactly what you are. We love to hear that our customers know just how much they mean to us. Thanks for letting everyone know about the great job Wade is doing for you in our service department. We appreciate you!~Marty Phillips, General Manager

May 21, 2018

a great experience I had a good experience from them making time for my repair that was convenient for me and completing my repair in a timely manner. More

by JBRAXT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Wade Ferguson, Scott Mckee
May 21, 2018 -

Edwards Chevrolet Downtown responded

Thank you for the great review of your service visit with Wade and Scott and for letting everyone know also, what a great job Mike does for you in our sales department. We are glad that you were able to get your repair done in a convenient and timely manner. Thanks again~Marty Phillips, General Manager

May 19, 2018

Bad Experience The reason I did not have a good experience is because I had to bring my vehicle back 3 time the first time I did not make a appointment the second ti More

by JOHNSONYKESHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Ferguson
May 21, 2018 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write us a review.. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me at your convenience. Sincerely, Marty Phillips, General Manager, 205.716.3323

May 18, 2018

Excellent service Craig was very friendly and helpful. He addressed me upon arrival and made sure my concerns were addressed. He contacted me once my vehicle was ready. More

by JVICTORIADAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
May 18, 2018 -

Edwards Chevrolet Downtown responded

Thanks so much for visiting our service department at Edwards Chevrolet Downtown and a special thanks for letting everyone know about the good job Craig did for you here. We value the relationship with have with our customers. Thanks again~Marty Phillips, General Manager

May 18, 2018

Awesome Everything was great. Quick and easy from beginning to end. Will definitely be back to purchase another vehicle with my same sales associates. They w More

by NWILLIAMS709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Dewey Allen
May 22, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time out of your day to let everyone know about your great experience with Wendell and Dewey here at Edwards Chevrolet Downtown. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

...
204
...