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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 05, 2018

Always a great experience Always a great experience. Never any surprises as far as what was done or the cost. Very honest and trustworthy. I always know everything will be tak More

by Patti Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 05, 2018 -

Edwards Chevrolet Downtown responded

Patti, thanks for taking time to Scott and Edwards Chevrolet Downtown such a great review! It is always our goal to treat others as we would want to be treated and that certainly involves being trustworthy and honest. Thanks again~Marty Phillips, General Manager

February 02, 2018

Purchased 2 cars here I'll only buy vehicles from this dealership. Every person there is helpful, and George in the sales department is extremely knowledgeable about every More

by CGLASGOW90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Feb 02, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking the time to give George and Edwards Chevrolet Downtown such a fantastic review! We really appreciate our longtime customers. You are part of our family and you will always be treated as such. Thanks again~Marty Phillips, General Manager

February 02, 2018

Not the best experience this go around Wasn't satisfied this time around due to lack of information. I dropped my car off at 9am and did not hear anything until until 4pm.I understand it wa More

by DEONNA_WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
February 02, 2018

great sevice had a 7:15 am appointment for oil change and air an cabin filter to be changed was home by 9:am great service! and scott is the best friendly and co More

by DESPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 02, 2018 -

Edwards Chevrolet Downtown responded

Thanks for the great review! We are so glad that you were able to benefit from our appointment system. It really streamlines the process when we know that you are coming. We look forward to helping you and your friends with all of your vehicle needs. Thanks again~Marty Phillips, General Manager

February 02, 2018

Great Dealership I bought a 2017 Silverado & it is great vehicle. Because of my schedule, closed after 7:00 pm. Salesman (Doug Brown) stayed & made experience great. More

by GEORGECOOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Craig Avant
Feb 02, 2018 -

Edwards Chevrolet Downtown responded

George, we are so glad that you got just the truck that you wanted. Thanks for letting people know what a great job Doug is doing here at Edwards Chevrolet Downtown. We understand that not everyone can be available on our normal schedule. Thanks again~Marty Phillips, General Manager

February 01, 2018

VERY SATISFIED COMPLETELY SATISFIED WITH SALES PERSONAL. BOTH SCOTT RACKSTRAW AND JOHNATHAN HOLLMAN WERE EXTREMELY KNOWLEDGEABLE AND INFORMATIVE. THEY ASKED ABOUT MY More

by TSTREET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Feb 01, 2018 -

Edwards Chevrolet Downtown responded

Thanks for the great review! We are always glad when we can meet the vehicle needs or our customers. We know that no two customers are exactly alike and we are glad that Scott and Jonathan were able to get you just what worked best for you. Thanks again~Marty Phillips, General Manager

February 01, 2018

Great service I walked in without a appointment, but my service representative said no problem I fit you in . I was getting a oil change, so he said if you can lea More

by BRENDA_RONCS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Feb 02, 2018 -

Edwards Chevrolet Downtown responded

Thank you for letting everyone know about your experience with Craig in our service department here at Edwards Chevrolet Downtown. We know that sometimes it is hard to schedule an appointment and we appreciate the fact that you were willing to leave the vehicle with us so that we could work it in. We also accept appointments by phone or on our website to make it convenient for you. Thanks again~Marty Phillips, General Manager

January 31, 2018

Good Service team Anytime I have to come in they always make sure they let me know anything before doing the work and do the best to get it done. More

by SHONUFFLILLARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 01, 2018 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your positive service experience with Scott at Edwards Chevrolet Downtown. Clear communication is very important to us and we are glad to have you as part of the Edwards family. Thanks again~Marty Phillips, General Manager

January 30, 2018

Service was good once they had the opportunity to servic I really appreciate the kindness that was shown to me during my visit. Wade assured me that they would get the problem taken care of. More

by SANJSHEARER0624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Jan 30, 2018 -

Edwards Chevrolet Downtown responded

Thanks for your great review for Wade and the service department here at Edwards Chevrolet Downtown. It means so much to have our loyal customers let others know about their good service. Thanks again~Marty Phillips, General Manager

January 28, 2018

Amazing service! Troy was so awesome! He helped me pick out the perfect car for me and stayed in touch with me through the whole process. He and Jim worked so hard to More

by Kaitlinearly22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Jan 29, 2018 -

Edwards Chevrolet Downtown responded

There is nothing more important to us than great referrals from our customers. It is our goal that everyone have a great experience like you had. We look forward to helping you and your friends with purchasing and servicing your vehicles. Thanks for the great review.~Marty Phillips, General Manager

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