Edwards Chevrolet Downtown

Customer Service was great. Our Salesman Ivan Miller is the best. Ivan was very nice and professional he helped us with all of our needs. I will definitely recommend Mr. Miller to other family and friends the best. Ivan was very nice and professional he helped us with all of our needs. I will definitely recommend Mr. Miller to other family and friends. More

The entire team was so helpful. We have tried for years to buy a car without jumping through hoops and waiting. Everything was done online and by phone, and when we arrived from Chattanooga, we only had to to buy a car without jumping through hoops and waiting. Everything was done online and by phone, and when we arrived from Chattanooga, we only had to sign a few documents. Thank you so much for getting us into the most wonderful car we've ever owned! Love our Chevy Malibu!!!! More

The experience was superb. The salesman Mr. Jonathan Hollman provided excellent service and made the process seamless. The car is the Dreamcar and I am very satisfied. I feel that if I have any issues E Hollman provided excellent service and made the process seamless. The car is the Dreamcar and I am very satisfied. I feel that if I have any issues Edwards will handle the problem More

It was great meeting George and he took great care of us. He was super friendly also. He was super friendly also. More

Special care was given to take care of my problem in a reasonable time frame. reasonable time frame. More

Amazing service. Nice people helped me with my every need. Got oil changed and tires rotated! Will continue to go here for service. need. Got oil changed and tires rotated! Will continue to go here for service. More

Very happy with my service at Edwards. From the initial contact person to the quality of the work, it was great! Just as important, they kept to their promised time frame and had the work completed on tim contact person to the quality of the work, it was great! Just as important, they kept to their promised time frame and had the work completed on time. More

This dealership is one of the few automotive companies that I trust to work on my vehicle that I trust to work on my vehicle More

Kept my car for 2 months. All I needed was a front bumper repaired. I would have preferred if they gave me a date to bring the car in, instead of taking my car when they knew they were backed up or short sta repaired. I would have preferred if they gave me a date to bring the car in, instead of taking my car when they knew they were backed up or short staffed. More

Did my problem get fixed for the amount quoted? Yes. Communication was rough. I was given a date and time to drop of the car, so I took off work, brought it in and was told there wasn’t a chance of it b Communication was rough. I was given a date and time to drop of the car, so I took off work, brought it in and was told there wasn’t a chance of it being worked on for another week, and I should bring it back, and would get a call that afternoon to confirm drop off. I did not receive a phone call, so I called back the next business day and scheduled it for the next week. Fast forward to dropping my car off, great, it was fine. I was told it would be ready for pickup the next day, and that I would get a call. I did not get a call. I called back myself, and found out that it was indeed done, but my service advisor was off. I found a ride, and went to pay for my car, and it took 30 minutes to find the key, then another 30 minutes for the car to come around. Anyways, my car did get fixed, and it cost the same as the estimate, but there is definitely a lack of communication going on. More