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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.7
2,349 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,349 reviews

June 27, 2021

I dropped my car off for new tires. While my car was there, I received a call from Tonya Worley. She said that the break pads needed to be replaced. They took care of those too! If I did not get those More

by KATHOMPSON2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Worley
Report | Print
Jun 29, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

June 27, 2021

Every thing about the service was above and beyond great. More

by stanforettacatson123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner
Report | Print
Jun 29, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

June 26, 2021

Wendell was very knowledgeable and helpful. We truly appreciate him for helping us to find the perfect car. More

by Amcurtis415
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Jun 29, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

More
June 25, 2021

They lied and said my car was fixed but wasn't! More

by ChevyBae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Don Lyles, Thaddeus Cole, Terrance Wray, Dewey Allen, Scott Rackstraw, Judson Halbrooks
Report | Print
Jun 25, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

More
June 25, 2021

Efficient and quick service always a pleasure to work with Chevyman!! More

by LWRIGHT1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jun 25, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 25, 2021

All went well! I appreciate the prompt attention to detail! More

by CEDRICMROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jun 25, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

June 25, 2021

Friendly courteous knowledgeable quickly got me in and signed me up had my car on time everything went well More

by Kilnmaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya
Report | Print
Jun 29, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 25, 2021

Great service all the time, easy to work with and excellent turn around time! More

by ARTISTHOMAS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Jun 29, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 24, 2021

Wendell was a great salesman to work with he did his best to get me the best deal. I would recommend him to anyone I know! Thank u for all your hard work! More

by Bri Bri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Jun 24, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

More
June 21, 2021

Edwards Chevrolet DT is a wonderful place to buy your next vehicle. They have friendly and knowledgeable staff, and great leadership. More

by TFRANKE81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Scott Rackstraw, Judson Halbrooks
Report | Print
Jun 21, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

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