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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

April 23, 2021

Great service. Judson was very knowledgeable and helpful throughout the buying process. The dealership was able to accommodate some of my requests and we came to an agreement quickly. More

by Wdk0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Apr 23, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 23, 2021

The quality of work was great. The labor rates thought were high. Craig was super nice. The work was 100%. The problem was repaired and working properly now. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 26, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 23, 2021

Craig Avant is a great service writer!!! He always answers any question about warranty, recalls and repairs!! If I need a copy of an old invoice he will send it to me ASAP!! He makes sure our vehicles More

by Warren G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 26, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 23, 2021

The service was excellent, the service representative was informative and had great customer service. I was aware of the situation of my vehicle at all time. I felt like that I was honor as the customer beca More

by BOBBIEHENDKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Apr 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

April 23, 2021

Very very good and fast very good service I will always be there for my services and I brought my last few cars and trucks from their it's the place to go More

by RAJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Apr 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

April 22, 2021

Waiting for recall service. I hope very much that the dealership will call me very soon. I am waiting for a call from Edwards. Thank you. More

by Abf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 23, 2021 -

Edwards Chevrolet Downtown responded

We would love the opportunity to speak with you. Unfortunately, this review did not provide your name or contact information but you can reach me at 205-716-3246. Thank you for reaching out. ~Mary Kay Graham, Customer Relations Manager.

April 21, 2021

This was service at it's absolute finest. Judson is top notch and easy to talk with. The team at Edwards had everything ready to go and did it quickly! As hassle free as you can get. Highly recommend and w More

by Brandon B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Apr 22, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 17, 2021

Courteous, work completed in a timely manner. Conveniently located which is a plus for my situation. No immediate problems with vehicle at this time. I would recommend Edwards Chevrolet to the un More

by Lpape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Apr 19, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

April 16, 2021

I did not have a problem until after you all did an oil change on my truck. I had to speak with the service manager for him to figure the issues with my truck. How can new cam cost more than an entire ENGI More

by Hardog67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Apr 16, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

April 15, 2021

Service was Fast and everyone I talked with was very professional and friendly. I will definitely recommend Edwards Chevrolet to my friends and family. Thanks for your service. More

by Bettie williams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dewey Allen, Jonathan Cushen
Apr 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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