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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

December 05, 2020

GREAT PEOPLE HIGH PERFORMANCE HAVE BOUGHT MANY VEHICLES FROM THIS DEALERSHIP MICHAEL KING MY NUMBER ONE PERSON WHEN I'M LOOKING FOR A VEHICLE THANKS More

by CWJONES1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service man I think his name is Jonathan , Marty Phillips, Mike King, Craig Avant, Scott Mckee
Dec 07, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

December 03, 2020

I have no complaints about the service Mr Craig is and has always been professional and knowledgeable along with Ms.Bernita I am nothing but satisfied with the service. More

by reginaldspeight1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms.Bernita, Craig Avant, Scott Mckee
Dec 04, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig and Benita, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 03, 2020

The Edwards Chevrolet Team are Professional Corgel helpful and service oriented to getting your car or truck ready for any problems you may have and back to you with problems solved with attention to More

by Trickdix90
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Ben Lee Auto Salesman and Church Member , Craig Avant
Dec 04, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

November 30, 2020

The entire Edwards team was outstanding. No detail was let unchecked. They are always very professional and do a great job with every issue. I love my Chevy! More

by ELCain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Dec 02, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

November 30, 2020

Service department sucks i always take my tahoe hendricks chevrolet but used edwarda this time and I regret that decision everyday getting in touch with your service guy is a act of congress in itself and th More

by Kelly715cr250
Customer Service
Recommend Dealer
No
Employees Worked With
Craig Avant
Dec 02, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 29, 2020

I could not be happier with my purchase and service at Edward Chevrolet Downtown Birmingham. Jonathan and Judson answered all my questions and went above and beyond. Thanks for a great car buying experi More

by Twin12005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Judson Halbrooks
Dec 02, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan and Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 29, 2020

Top notch customer service, convenience and price are just 3 of he things that made our buying experience from Edwards Chevrolet a pleasure. Judson Halbrooks was exceptional to work with and very knowled More

by BARRINGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Dec 02, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 24, 2020

I’m absolutely 💯 satisfied with this dealership! I love the service in every area! very professional and very friendly! They always make the costume happy! I will continue make business with and recommend More

by MWSMITH01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

November 24, 2020

They guys did great repairing my vacuum pump in a timely manner. Scott and his team were up to the task and I appreciate their work More

by LEDBETTER.LAUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Nov 30, 2020 -

Edwards Chevrolet Downtown responded

Hi Lauren and thanks for your kind words! We appreciate Scott as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Edwards Chevrolet Team

November 23, 2020

Scott was extremely accommodating and helpful. He let us bring my car in for a new tire last minute before a trip and helped to make sure we took advantage of our warranty. More

by IVESTERH89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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