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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 22, 2020

Good service and professional. Price was good but didn't offer me any coupons. Shuttle ride was helpful. Did not explain if needed other maintenance work done. More

by dashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 22, 2020

My experience with Edwards Chevy Downtown was excellent. They brought my new car to my work and I was very pleased. My salesman was friendly and able to answer all my questions. Judson H. helped me with eve More

by palhealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 21, 2020

Great guys great services my second 2500 I have bought from them. Rodger and John and Terrance are really great to work with. I highly recommend people to try them first !! More

by BoBo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Duke , Jonathan Hollman, Terrance Wray
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

November 21, 2020

The service dept was totally awesome. They took care of my vehicles issue within 2 days,including ordering a needed part,provided a vehicle to use while they had mine as well as my vehicles oil change. Now More

by JACKSONFAMILY030811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit even if it is a very long time from now! ~Marty Phillips, General Manager

November 20, 2020

Edwards Chevrolet was the best dealership to work with. We are from out of state and had our car broken into. Edwards worked a good deal for us More

by beverlyroyse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Nov 20, 2020 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

November 20, 2020

We received the most excellent customer service ever! The entire team especially Sales Manager Terrance Wray and sales Judson. They went to the extreme to take care of our unique situation. Our needs More

by beverlyroyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance, GM, Terrance Wray, Judson Halbrooks
Nov 20, 2020 -

Edwards Chevrolet Downtown responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Edwards Chevrolet Team

November 20, 2020

Scott McGee is awesome he is always so knowledgeable about the product and always give good suggestions when it comes to your car. He is so polite and professional and always take good care of his custo More

by Valencia Sistrunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Terrance Wray
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 20, 2020

ROGER DUKE is the salesman you want!! He isn't a salesman... just a good person that wants to help you. He has made my 4 purchases from him so easy and never pushed my into a sell... More

by whynots1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Duke
Nov 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Roger, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 19, 2020

Great experience from beginning to end definitely will be a return customer Rachael Ridlehoover was knowledgeable and very friendly and had my car delivered the next day girl power. Thanks hun More

by Williamsrmichelle42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael ridlehoover
Nov 20, 2020 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Edwards Chevrolet Team

November 19, 2020

I took the vehicle in for routine maintenance and to have assist steps installed. Work was completed promptly. Everything looks great and works great. I'm very pleased with everything. More

by TERRYMCANNALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 20, 2020 -

Edwards Chevrolet Downtown responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Edwards Chevrolet Team

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