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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 22, 2020

Great service! Scott went out of his way to be helpful and informative. He was great to work with. Other Chevy dealers in area are not as good. More

by RICHZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 21, 2020

The sales or service experience is always with a friendly knowledgeable staff , great service , genuine care and consideration of their customers. Can’t do better than Edwards Downtown More

by kucobra01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 24, 2020 -

Edwards Chevrolet Downtown responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Edwards Chevrolet Team

September 21, 2020

So far I'm happy with Edwards Downtown as a dealer. I got a good price on a great truck. It had every feature I was looking for. More

by IMSCOTTYG63
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Sep 24, 2020 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this review, Scotty. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Edwards Chevrolet Team

September 17, 2020

The service department got to me very quickly. I liked the text and or call ootion for communication purposes. I have been very pleaded with the whole process More

by HAMNERTED
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 18, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 16, 2020

I will never buy a car from this place ever again in life and I will inform everyone I know that the quality of Chevy cars is the same if not less than buying a Ford. More

by DoneWithChevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Sep 16, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

September 16, 2020

My visit to Edwards was a good experience, the staff was friendly,courteous, and helpful the pricing was comparable to other dealers, the waiting time was a little too long, but a overall good experience More

by JAMES.EDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Mike King, Craig Avant, Dewey Allen
Sep 17, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We truly strive to provide excellent service in as timely a manner as possible without sacrificing quality. We look forward to your next visit hope that you have a great day! ~Marty Phillips, General Manager

September 15, 2020

I got my very first vehicle from Edwards Chevrolet and its amazing how 19 yrs later I ended up back there. Overall everyone was so awesome More

by maliatreasures@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Underwood , George Campbell, Mike King, Thaddeus Cole, Terrance Wray, Dewey Allen
Sep 16, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

Jan 14, 2021 -

maliatreasures@gmail.com responded

Hello, You’re Welcome. It’s true. Happy New Year!!!

September 12, 2020

I was beyond pleased with the experience I had with Terrance Wray and Wendell Gover. These are two gentlemen who went well above and well beyond their roles in helping me to find and secure the vehicle More

by KoriC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Sep 14, 2020 -

Edwards Chevrolet Downtown responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Edwards Chevrolet Team

September 11, 2020

What's there to say about Mike King he is awesome always have a smile on his face an never a dull moment with him the best sell person i kno, More

by MZ.PERRY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Sep 14, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mike and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. The Edwards Chevrolet Team

September 11, 2020

Excellent service. Never feel pressure to do anything that's not needed. They keep you informed of what's going on with your car. Johnathan Hollman call so often to make sure my vehicle running great and More

by STFORDHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Sep 14, 2020 -

Edwards Chevrolet Downtown responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Edwards Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. The Edwards Chevrolet Team

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