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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

July 10, 2020

I love the dealership but didn't really enjoy my last service visit. Normally, I'm provided details regarding my vehicle and what upcoming services I should expect in the future (ex. tire tread, fluid le More

by LEONETTEEVANS
Recommend Dealer
Yes
Employees Worked With
George Campbell, Scott Mckee, Terrance Wray
Jul 10, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

July 09, 2020

I’m glad to do business with Edwards Chevrolet again and they were some good people and good consumer services. I’m very proud of the service More

by ABEEDWARDS3565
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Craig Avant
Jul 10, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

July 07, 2020

Very professional salesman. Very courteous. He provided all the information that I had questions about. We was able to drive any vehicle that we was interested in. More

by BSMITH1508
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Jul 10, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Edwards Chevrolet Team

July 07, 2020

The Edwards team always provides stellar service. I purchased my vehicle with them, and all my maintenance services have been completed with them. They are quick and professional. More

by BPOLLOCK4365
Recommend Dealer
Yes
Employees Worked With
George Campbell, Craig Avant, Scott Mckee
Jul 10, 2020 -

Edwards Chevrolet Downtown responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Edwards Chevrolet Team

July 04, 2020

The salesperson was real friendly.I would recommend Jonathan to anyone.Kim Underwood was great helping us with our financing.I will be back again More

by TURBEVILLEDEANNA
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Jul 06, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan and Kim, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 03, 2020

They were ready and waiting for me to arrive, everything went smoothly and my advisor was so kind and I was made to feel comfortable and they practiced social distancing and safely...THANK YOU VERY MUCH More

by PRETTYPAM2
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Jul 06, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

July 01, 2020

We have purchased 5 vehicles from Mr. King at Edwards. He has always made us feel valued and is a blessing to our family. He is not just a salesman, he is a godly man!!! And never steers treats us just like More

by Ivy
Recommend Dealer
Yes
Employees Worked With
Mike King
Jul 02, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 01, 2020

Scott is awesome. I Always ask for him when I get service. Very friendly, knowledgeable and great customer service. He makes it’s personal and that’s why I come there More

by Dhobbs1002
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 02, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 30, 2020

Edward Chevrolet is the best car dealership there is. My Husband and I have purchased two vehicles from u all and I can honestly and truly say that we have always had the best buying experience. Mr. Mike Ki More

by beckyyoungblood
Recommend Dealer
Yes
Employees Worked With
Thank u Ms. Kim!, Mike King
Jul 02, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

June 27, 2020

Best place to get your car service!!! Quick friendly and all round great!! Wouldnt trust any other place!!! Always have vehicle done in timely fashion! Great service Forman Bill and service manager Gary!! More

by Alexhaines567
Recommend Dealer
Yes
Employees Worked With
Johnathan service writer great guy!!! , Marty Phillips, George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Craig Avant, Scott Mckee, Scott Rackstraw
Jun 29, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Bill and Gary, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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