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Edwards Chevrolet Downtown - Service Center

4.7

701 Lifetime Service Reviews

1400 3rd Ave North, Birmingham, Alabama 35203

701 Reviews of Edwards Chevrolet Downtown - Service Center

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March 29, 2020

"Brandon Chapman was the absolute BOMB. The repairs was a..."

- Jennie2110

Brandon Chapman was the absolute BOMB. The repairs was a bit lengthy 26 days but then I don’t know what that had to do. The courtesy shown kinda blew that over. My truck looks great! I am indeed a happy customer. I would definitely recommend your services.

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Recommend Dealer
Yes
Employees Worked With
Brandon Chapman and Staff Body Shop
March 23, 2020

"Everyone was extremely helpful. Scott even told me about..."

- KEYSHAHUTCHINS

Everyone was extremely helpful. Scott even told me about reward points, I haven’t received them yet but I can’t wait to use them.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Cushon
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 23, 2020

"Another amazingly easy visit. Scott took care of my..."

- ELROBINSON280

Another amazingly easy visit. Scott took care of my immediate needs and suggested all of the upcoming services that I might need along with timelines.

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Recommend Dealer
Yes
Employees Worked With
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 23, 2020

"Service is awesome. Best service department in..."

- cushen04

Service is awesome. Best service department in Birmingham! Always feel welcome and treated like I am a VIP. Will return to get any other services completed.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Cushen
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 23, 2020

"Everything’s was great 👍 from the time I called, walked..."

- Mrspeggyud

Everything’s was great 👍 from the time I called, walked in and picked up my car. Great service thanks to mr Scott mcKee Thanks you

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Recommend Dealer
Yes
Employees Worked With
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 23, 2020

"Oil sender replacement and oil change/service"

- Anonymous

Scott (service manager) was very helpful and willing to do his best to make it easy on me. Ms. Benita is a friendly face, too.

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Recommend Dealer
Yes
Employees Worked With
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott and Benita, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 20, 2020

"They do their best to try and get you in and out as fast..."

- JBELTON18

They do their best to try and get you in and out as fast as possible. They also want to make sure you are satisfied with the work being done.

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Recommend Dealer
Yes
Employees Worked With
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 18, 2020

"I love Edwards Chevrolet!! From my salesman Judson..."

- AmyYHarrison

I love Edwards Chevrolet!! From my salesman Judson Holbrooks, to my finance manager John Novak, to Johnathan Cushen, my service advisor—always top notch!! Thanks!!

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Recommend Dealer
Yes
Employees Worked With
Johnathan Cushen ??????????
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 18, 2020

"I would definitely recommend Edwards! Professional,..."

- Jackie

I would definitely recommend Edwards! Professional, Prompt and Friendly Services! They did an excellent job on my vehicle. If I ever need repairs again Edwards Chevrolet will be my #1 and choice!

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Recommend Dealer
Yes
Employees Worked With
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 17, 2020

"Edward's Chevrolet has always taken good care of me and..."

- TAYLORECOCHRAN

Edward's Chevrolet has always taken good care of me and my family. Scott is one the best people and is always willing to help out.

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Recommend Dealer
Yes
Employees Worked With
Mar 19, 2020 -

Edwards Chevrolet Downtown responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Marty Phillips, General Manager, 205.716.3323

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