Edwards Chrysler Dodge Jeep Ram Fiat

Very helpful and courteous. Answered all my questions that I asked about. Very happy with the vehicle I got. Answered all my questions that I asked about. Very happy with the vehicle I got. More

Ethan Grace is a very polite and caring employee. Barb and Michelle the service writers were very helpful fulfilling my needs in regards to servicing that needed to be done for my vehicle. I would hi Barb and Michelle the service writers were very helpful fulfilling my needs in regards to servicing that needed to be done for my vehicle. I would highly recommend Edwards Dodge Chrysler Jeep service department. Again thank you for all your help More

Excellent service. Helped me with service coupons. They also washed my car without charging me. Helped me with service coupons. They also washed my car without charging me. More

The complete experience was excellent. From Darla, who stayed on top of the process and kept me informed from the start. She was pleasant and professional and appeared to be in the know fr From Darla, who stayed on top of the process and kept me informed from the start. She was pleasant and professional and appeared to be in the know from start to finish. Matt made the finance part of the experience go seamlessly and smoothly from start to finish. And last but not least David ( the finance Manager was their late one evening and helped me through the focusing process. It is nice when a leader demonstrates knowledge of individual contributor task usually performed by his staff. Thanks agin to those that supported my welcome experience at Edwards Jeep dealership. More

Service representative was professional and friendly. Work on vehicle was prompt and completed in less time than stated. Overall, I am very pleased with my experience at Edwards in Council Bluffs. Work on vehicle was prompt and completed in less time than stated. Overall, I am very pleased with my experience at Edwards in Council Bluffs. More

As a broke down traveler I was very pleased they were willing to work me in and have me back on the road in one day. Great service. willing to work me in and have me back on the road in one day. Great service. More

This companies’ customer service is horrible. I took my Dart in to have a oil leak fixed. After being in and out of the shop 3 times (all fixed under warranty) Edward’s service team told me there I took my Dart in to have a oil leak fixed. After being in and out of the shop 3 times (all fixed under warranty) Edward’s service team told me there was another repair. The result from them stating they ran the car for 10 minutes no oil leaks, but the next morning a massive puddle of oil and an additional $660 they refused to refund. Had an absolute terrible experience with them. I have spent thousands of dollars doing business with Edwards and they lost me as a customer for life. Oh, also took them over three (3) weeks to inform me that they refuse to refund the oil leak issue they couldn't fix. In the attempt to replace my car, I also told Edwards Chevy I would pay cash for a new vehicle if Edwards Dodge service would make me whole for the $660. This is how they treat customers who even try to provide options to make them whole. Their customer service is amongst the worst I have experienced. More

Nice lounge and great service came in fo oil change in and out quickly thank s and out quickly thank s More