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Edwards Chrysler Dodge Jeep Ram Fiat

Council Bluffs, IA

Overview
Reviews
4.5
383 Reviews
Call Dealership (712) 435-5674

1010 34th Ave

Council Bluffs, IA

51501

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Showing 383 reviews

September 08, 2024

Ethan in service has always been the best customer service person at Edwards. I’ met him when you had your service department in an old garage across the street from where you are now he has always be More

by Happynsuntbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in service , Doug Hollibaugh
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Sep 09, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.

August 31, 2024

Trying to do what they can to get the problem fixed on our jeep Cherokee More

by TCANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Brady
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Sep 03, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.

August 18, 2024

Wesley is an absolute legend! Couldn’t have asked for a better sales guy to sell me my new car! Got me approved quickly and made everything easy on my end. Will definitely be back More

by jgalvan868
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley or Wes
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Sep 03, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.

July 14, 2024

Any item wanted with my new Ram is dealt with courtesy and timely. From the purchase to the maintenance. More

by Savethemule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb, Doug Hollibaugh
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Jul 15, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.

July 12, 2024

The dedication this dealership has toward customer satisfaction is commendable. I found the car I wanted; Manny and the good folks at Edwards Chrysler Dodge Jeep Ram went all out to make it a reality More

by sambethune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jul 15, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.

July 08, 2024

Always a friendly group of people. Very knowledgeable, if they don’t find the answer they will research it. More

by jo90444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drue and deonte
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Jul 09, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.

May 22, 2024

Fantastic people, great job! Got me in and out in just a few days. Thank you!! More

by mallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Goodspeed
Report | Print
May 23, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. 712-435-5765. edwardb@edwardsautogroup.com I would love to hear from you.

April 29, 2024

When I came in I was greeted and felt welcomed. The staff was very friendly and helpful. More

by polivarez_23
Recommend Dealer
Yes
Employees Worked With
Manny Grant five star , David Jones
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May 01, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. 712-435-5765. edwardb@edwardsautogroup.com I would love to hear from you.

March 05, 2024

Very helpful and courteous. Answered all my questions that I asked about. Very happy with the vehicle I got. More

by Stacy Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teodoro Suarez, Kellie Betchel, Greg Brady, David Jones
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Mar 05, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review, and thank you for being a valued customer. Our goal is to provide a Premium, 5 Star, Customer Experience every time. It appears we did not live up to that expectations this time. I would really like to hear from you with what we could have done better. Ed Burton. Customer Experience Manager. 712-435-5765. edwardb@edwardsautogroup.com

February 22, 2024

Ethan Grace is a very polite and caring employee. Barb and Michelle the service writers were very helpful fulfilling my needs in regards to servicing that needed to be done for my vehicle. I would hi More

by gracehearing2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Grace, Barb and Michelle
Report | Print
Feb 22, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. 712-435-5765. edwardb@edwardsautogroup.com I would love to hear from you.

Feb 22, 2024 -

Edwards Chrysler Dodge Jeep Ram Fiat responded

Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. 712-435-5765. edwardb@edwardsautogroup.com I would love to hear from you.

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