Edwards Chrysler Dodge Jeep Ram Fiat

Edwards was willing and able to work on my 2019 Ram that only needed some software updates. Other area dealerships couldn't be bothered or even lift a finger to schedule an appointment. Edward immediately made the appointment, were open and working at 8am on a Saturday, seemed eager to work and did a great job of installing the software updates (truck drives better, radio works as it should have, etc). Everyone in the shop was professional. No complaints.

Ethan was very friendly! First time there and very good customer service! Way to go Ethan !! For sure I will be back !!! Excelente service . E

Very friendly, professional, and helpful. They were very sweet to my two Shih Tzus also. Will definitely go back next time I need a new vehicle.

I had some recalls taken care of on my Dodge and they were prompt, polite and professional. However, I asked for them to rotate and balance my tires which they weren't able to do because they couldn't get my lug nuts off. They were very polite and kind about this though. They simply didn't want to damage my vehicle. Overall very pleasant experience.

Doug and team were great to work with. Very responsive and called me several time to update me. Thank you and maybe see you next time I need service

I think the Dodge I have is a good car even though it's 8 years old. I eventually want to buy something newer from Edwards.

We had to ask a lot person to get us a sales person after 10 mins of being on the lot, and no one greeting us. Eventually we did get a sales person, and he did a great job, no complaints there. When the Jeep was being cleaned off, someone pointed out that we had paint missing but I was assured that it would be taken care of when the coating was put on. When I went to pick my Jeep up from getting the coating put on, the paint scratch was still there. I was told that I would have to bring my Jeep back in, a second time to get this fixed. I was told someone would be in touch w me to set up another appointment for this before the holidays. I said perfect, because I don’t work this week and it would be easier getting there to redrop off my Jeep to get this finally resolved. Still have yet to hear back from anyone, and it’s thursday, it’s been over a week. I was ready to walk off the lot after 5 mins of being there because we didn’t have a single person even come greet us, and now I regretting even purchasing a vechicle with you, because I feel like I have to chase things down, when they should never have been a problem to begin with.

mr greg brady was good to deal with got the payment wanted show me all the options on the jeep and finance was quick thank for the help

Ethan is the reason i keep coming back, he is very nice and pleasant. He is always helpful and apoligizes if needed even though when needed wasnt his fault.

When I contacted your service dept and informed them I needed a recall fixed on my vehicle. They failed to inform me that an inspection was reqired prior to conducting the work. Thus I had to wait an extra day prior to pickup. Additionally I left a message on the GM's answering machine on 20 Dec and still haven't been contacted.