Eide Chrysler Dodge Jeep Ram
Bismarck, ND
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Great experience in trading in my old truck for a new one. My salesperson (Katie) was wonderful to deal with on ordering my new truck. They rest of the staff was very helpful with getting accessories p one. My salesperson (Katie) was wonderful to deal with on ordering my new truck. They rest of the staff was very helpful with getting accessories put on, and with finalizing the paperwork. Very pleasurable car buying experience. More
Great experience in trading in a used vehicle for a new truck. Never felt rushed or pushed in making a purchase. Estimated numbers of purchase were close and wasn't surprised with any hidden fees. truck. Never felt rushed or pushed in making a purchase. Estimated numbers of purchase were close and wasn't surprised with any hidden fees. More
Wonderful service from the entire staff! Have referred several friends already! Attentive to detail and offered options to customize the vehicle purchased. Excellent communication while waiting for delive several friends already! Attentive to detail and offered options to customize the vehicle purchased. Excellent communication while waiting for delivery. More
I bought a Toyota truck from them. not a Chrysler. Truck has been great its a Toyota. They said they would send the title in the mail in a week. I bought the truck on October 24th. I kept calling and g has been great its a Toyota. They said they would send the title in the mail in a week. I bought the truck on October 24th. I kept calling and got the run around on where the title was. I did get an extra 30 day on my dealer tags. I called on Nov 23 and finally got the news that they didn't get the title in the mail till Nov 17. turns out they sent the title to the wrong address. They had the correct address on the title and all the paperwork just sent it to wrong address. I ended up driving 4 hours to get the title. Then I had to register the truck and pay late fee because I didn't get the truck register in 30 days. They don't want to make this right with me. so I do not recommend this dealership. More
Best experience and service that was hands down the best. Dustin went through the options and found the best vehicle for me and I am extremely happy with it. best. Dustin went through the options and found the best vehicle for me and I am extremely happy with it. More
Sales staff was great. Dealership as a whole was good. Feel like there was still room to negotiate more on the price, but the vehicle is pretty great. Feel like there was still room to negotiate more on the price, but the vehicle is pretty great. More
Went in to sell my truck back to the dealership and upgrade into a newer model. Easy and painless transition and a pleasant sales experience upgrade into a newer model. Easy and painless transition and a pleasant sales experience More
Positives- Heather's energy and enthusiasm, general vehicle knowledge, detail on showing vehicle features, Kaleb - kind person, Randy - outstanding, loved his "get it done" straightforword approach wit vehicle knowledge, detail on showing vehicle features, Kaleb - kind person, Randy - outstanding, loved his "get it done" straightforword approach with negotiation, respectful attitude. Negatives- several times questions were answered with and "I don't know"since vehicle is a Hyundai and less familiarity. I would prefer your hearing "I can find out." Also one salesperson started working with other customers during the middle of negotiation process. Also, I was asked to circle what payment plan I would prefer when the salesperson did not even ask how I would be paying for the vehicle. I was not even planning to finance. It would have been helpful for salesperson to know that up front. Also, I found the exact information on pricing for warranty to be very difficult to obtain, it was not straightforward at all. More
Do Not Buy without an Independent Mechanic Inspection Never buy a used vehicle even, if it is just a few months old, (or new one for that matter) without taking it an independent mechanic for a full diagn Never buy a used vehicle even, if it is just a few months old, (or new one for that matter) without taking it an independent mechanic for a full diagnostic and visual inspection of all aspects of the car. Eide Chrysler will tell you that the car has been inspected top to bottom, when in actuality it isn't. All they do is perform the 16-point check which measures things like tire tread depth and fluid levels. Without an independent diagnostic and inspection you will end up with a vehicle that has multiple issues which should have easily been caught by the dealership. When brought to their attention, you MIGHT get the simplest of things fixed after numerous discussions with them. I have dealt with multiple quality Jeep/Chrysler dealerships in the past 20 years, and Eide Chrysler it NOT a reputable dealership. More
We appreciated our no-pressure sale experience with Dylan. He was very helpful, honest, and knowledgeable — super easy to work with. I would recommend this dealership. Dylan. He was very helpful, honest, and knowledgeable — super easy to work with. I would recommend this dealership. More