El Dorado Chevrolet

It’s a great place to buy a vehicle and also the service department is great too. department is great too. More

I’m in the market for a new truck. Needless to say I drove almost an hour to look at a truck that I was really interested in. Initially, I wasn’t offered to test drive the truck but th Needless to say I drove almost an hour to look at a truck that I was really interested in. Initially, I wasn’t offered to test drive the truck but that was ok because after 15-20 minutes I notice the truck didn’t have certain comfort and safety features that I didn’t want to miss out on. I told the sales guy it didn’t have some of the safety/comfort features and I didn’t want to buy it and have regrets afterwards. All I had to do was leave but the internet sale manager Greg James came out to see say hi and see if what he could do anything to change my mind. I told him what the truck was lacking (I wanted certain features) and he made a remark that “do you really want to pay $7K dollars for seats with AC. I wouldn’t pay for that.” His tone and body language came off as if I annoyed him because I wouldn’t consider buying a truck that day. Again, all I had to do was just walk away without that interaction with Greg James and my day would have been ok and I might have considered doing business with that dealer if the right truck came along. I think if someone is going to pay more than $60K the buyer should be allowed to be picky with what they want in a vehicle without feeling criticized from the internet sales manager. More

Excellent communication. Very knowledgeable service writer and clearly experienced technicians. I will be glad to recommend the dealership to friends. Very knowledgeable service writer and clearly experienced technicians. I will be glad to recommend the dealership to friends. More

Very friendly and professional. Lucas was friendly from the moment I entered the area. He told me what my service entailed. He kept me up to date with my car through to the finish. Lucas was friendly from the moment I entered the area. He told me what my service entailed. He kept me up to date with my car through to the finish. The checkout clerks were friendly and thorough. The whole experience there was professional and kind. More

Very Friendly and personable. Above and beyond with attention to detail and customer attention. Fast, friendly Above and beyond with attention to detail and customer attention. Fast, friendly More

Professionalism at its best, always kept me informed, teamwork keeping my Sonic in the best condition possible. teamwork keeping my Sonic in the best condition possible. More

2 hour and 45 minutes for an oil change and tire rotation, really regret purchasing the premier package that requires me to bring my truck to the dealership for this service! rotation, really regret purchasing the premier package that requires me to bring my truck to the dealership for this service! More

Everyone is always very nice and knowledgeable. You're greeted immediately when you arrive. Ive purchased 2 cars here and before that I was still coming to get my vehicles serviced here. I've never You're greeted immediately when you arrive. Ive purchased 2 cars here and before that I was still coming to get my vehicles serviced here. I've never had a bad experience from El dorado Chevrolet and I'll continue to buy and get my cars serviced here. I highly recommend El Dorado Chevrolet! More

Very welcoming from the start. Not pushy as far as the purchase. Willing to answer any questions. Not pushy as far as the purchase. Willing to answer any questions. More

Matthew is excellent and personable. Would have preferrrd him through him through the entire process. I don't need to deal with a manager unless I request one. Could not stand working wi Would have preferrrd him through him through the entire process. I don't need to deal with a manager unless I request one. Could not stand working with management on the deal. Business office with Felipe was fine and he's great. More