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El Dorado Chevrolet
McKinney, TX
2,793 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,793 reviews
August 13, 2023
Car problems happened 400 miles from home. Service advisor Stephen McAnally was fantastic! Warranty work was completed and GM returned my car to me through their Reconnect program. A potential Service advisor Stephen McAnally was fantastic! Warranty work was completed and GM returned my car to me through their Reconnect program. A potentially bad experience was handled with professionalism. More
by TeresaB
Verified CustomerEmployees Worked With
Stephen McAnally
August 13, 2023
Service center was helpful but the sales department is full of xxxx. I will make sure no one I know buys new from this place. Ty king was very good but like I said the sales department is full of it . I r full of xxxx. I will make sure no one I know buys new from this place. Ty king was very good but like I said the sales department is full of it . I regret buying from here. More
by Mtthwptrs
Employees Worked With
Ty king
August 13, 2023
Robert, the service manager is awesome! He and Michael both were such a big help! Outstanding service! Thank you guys for all you have done to get our car back on the road so fast! He and Michael both were such a big help! Outstanding service! Thank you guys for all you have done to get our car back on the road so fast! More
by lewellynjosh
Employees Worked With
Robert Richmond and Michael McDonald
August 13, 2023
Fantastic experience! Chris was very helpful and knowledgeable. Brandon in finance made the process quick and easy. Would highly recommend! Chris was very helpful and knowledgeable. Brandon in finance made the process quick and easy. Would highly recommend! More
by ADAM4JMC
Employees Worked With
Chris in sales at Mazda and Brandon in finance
August 12, 2023
Service is honest and reliable. Always upfront about what needs to be done and never tries to upsell additional services or repairs if they are not warranted. Always upfront about what needs to be done and never tries to upsell additional services or repairs if they are not warranted. More
by chadfontenot
August 12, 2023
Very Professional Service! Lucas, was awesome I HIGHLY recommend Eldorado Chevrolet. The Best customer Service . Thank You For Your Help Lucas. Lucas, was awesome I HIGHLY recommend Eldorado Chevrolet. The Best customer Service . Thank You For Your Help Lucas. More
by JOHN I
Employees Worked With
LUCAS
August 12, 2023
Only gave 1 star because I had no choice for none. Took truck in for missing engine. I was told I had 2 bad injectors and 2 going bad. Extended warranty crooks would only approve replacing 2. 2weeks Took truck in for missing engine. I was told I had 2 bad injectors and 2 going bad. Extended warranty crooks would only approve replacing 2. 2weeks go by and truck is ready. Drove home and have the same problem. No change I even paid for new plugs, system flush and new drive belt. Service advisor told me I would eventually be back in to replace the rest of the injectors, who new it would be the next day. By the way, truck was filthy when I got it back, most service centers wash them after service. More
by JPRING
Employees Worked With
Anthony
