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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,945 Reviews

1,945 Reviews of El Dorado Chevrolet - Service Center

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August 22, 2024

A good service department really work hard to address problems and get work done in a timely manner More

by PLANOTXDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

They said that there's nothing wrong with my truck but the check engine was on. Had Higher mechanic to plug in his laptop and found what was the problem. And a several other old codes. More

by JESSE_VSQZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

I bought a used car from El Dorado and had an issue with the car. But they took care of it and now I’m happy. More

by PEDERSEN920
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hourani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Northington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person answering the phones
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August 20, 2024

They have treated me very fairly and with respect. Jason, the GM was a pleasure to deal with. More

by BROOKSDAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lawing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Alzghoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

Jose is always professional and answered all mybquestions. l appreciate the service provided by El Dorado Chevrolet. More

by NFERNANDEZ1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in the service department.
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi, Thank you for taking the time to share your experience. Jose works very hard and we are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 20, 2024

They made it a great car buying experience from the first test drive to driving it off the lot! More

by JACOBBLISS1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi Jacob, Thank you for taking the time to share your experience. Daniel works very hard and we are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 20, 2024

I’ve never been disappointed in ElDorado Chevrolet. Everyone is very friendly and knowledgeable. I think I have dealt with every department over the years and I will always go back to ElDorado More

by RANDAMWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

Non stop trying to trouble shoot how to fix a simple issue on a brand new vehicle. More

by BRITTANYSHARROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2024

I’ve been working with Stephen for years. My vehicle is still in like new shape for its age and mileage. He is a big part of why my vehicle is in such amazing shape. More

by KENNYSIPHONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McAnally
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi Kenny, We're glad to hear you find Stephen was so knowledgeable and helpful! We're happy to have you in the Eldorado family.

August 18, 2024

Great Customer Service especially the service Rep,Stephen McAnnaly who I deal with when I have my vehicles serviced. More

by MURL1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McAnnaly
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Aug 20, 2024 -

El Dorado Chevrolet responded

Hi Thank you for taking the time to share your experience. Stephen is a great asset to our service department. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

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