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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
1,938 Reviews

1,938 Reviews of El Dorado Chevrolet - Service Center

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August 03, 2024

Lucas was very nice. In handling my Chevrolet Colorado work was done sooner than I thought. More

by Monkeyman_wl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 03, 2024

I like it because staff is friendly and offer good service and they do it in time very good service More

by Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2024

They made sure I got everything I needed at a good time. They push for me to get my car back More

by jamalunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance Cole
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July 31, 2024

Great experience! Fast and reliable. Got straight to the point to get the deal done More

by THECARTER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lopez
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Aug 01, 2024 -

El Dorado Chevrolet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.

July 31, 2024

The service team is one of the best in the automotive industry They are my top choice for GM service More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren in service
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July 31, 2024

I Scheduled the appointment the day before and the oil change was done within an hour . Thank you More

by OFELIA BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, in service
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Aug 01, 2024 -

El Dorado Chevrolet responded

Hi there, we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it.

July 31, 2024

Excellent service by Paul and everyone in the service department! Have been a customer for over 35 years! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul - service Department
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July 31, 2024

Excellent service! Jesse Pedroza knows hows to help the customer and understands what me and my family were looking for!Carlos Lopez excellent service. More

by anzago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Pedroza
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Aug 01, 2024 -

El Dorado Chevrolet responded

Hi, we're glad to hear you found Jessse was so knowledgeable and helpful! We can't wait to see you again, have a great day.

July 30, 2024

We have been using El Dorado for more than 30 years. That says how much we trust we have in them. More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 01, 2024 -

El Dorado Chevrolet responded

Hi Buster, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

July 30, 2024

I brought my car in for service. I didn’t receive any feedback. After three days. I myself contacted the dealership and was told conflicting information. I came up to the dealership More

by IJTERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efren
Report | Print
Aug 01, 2024 -

El Dorado Chevrolet responded

We strive to provide an exceptional experience for all our customers. I apologize to hear your recent service experience with us was below average and poor. Please know that your feedback is important to us and will be used to improve the customer experience at our store.

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