El Dorado Mazda

Thus is my 5th Mazda and 4th from this dealer. The sales process this time was as smooth as it's ever been. Kamron (the sales rep) was excellent. The sales process this time was as smooth as it's ever been. Kamron (the sales rep) was excellent. More

Garrett, Hassan & Felipe helped us getting the deal we needed. We thank them for everything! needed. We thank them for everything! More

Super great experience with this dealership. They made my first car purchase a breeze. I never felt any pressure whatsoever. Kamdon specifically was fantastic! They spoke very highly of other de They made my first car purchase a breeze. I never felt any pressure whatsoever. Kamdon specifically was fantastic! They spoke very highly of other dealerships as well which is unheard of. Overall, a wonderful experience and would recommend to anybody I know! More

Great service, without feeling pressured. I was pleasantly surprised when we could test drive a vehicle without a chaperone. This let myself and my wife talk about the vehicles we drove openl I was pleasantly surprised when we could test drive a vehicle without a chaperone. This let myself and my wife talk about the vehicles we drove openly to help make a decision. We drove 4 different vehicles, and the level of courtesy never diminished. That is even after leaving the lot after driving 3 vehicles, telling them I was looking at another brand a week to compare to Mazda, then returning to drive another one. I feel they respected you as a person, not just your wallet. More

The dealership service department was extremely attentive, clean and professional in addressing my vehicle's service and Mazda recall notices. The dealership was timely in advising status and offe attentive, clean and professional in addressing my vehicle's service and Mazda recall notices. The dealership was timely in advising status and offering assistance I may have had need of. The Service Advisor, William, was very professional and courteous. The service tech's video was very helpful and informative. More

The service on my vehicle was completed in a quick and satisfactorily method. The wait time was about half the time expected. satisfactorily method. The wait time was about half the time expected. More

I have always found them to be easy to set up an appointment, available on time, and to work quickly and with quality. appointment, available on time, and to work quickly and with quality. More

Our pre-owed sales specialist Solomon Kim was amazing! Made us feel very comfortable and made car-buying a breeze! Made us feel very comfortable and made car-buying a breeze! More

My daughter returning to college had a minor emergency with a dead battery. We got her CX 30 started, then brought it in to Eldorado Mazda Service approximately 2:30 pm on Saturday. I explained to the you with a dead battery. We got her CX 30 started, then brought it in to Eldorado Mazda Service approximately 2:30 pm on Saturday. I explained to the young woman at the service desk that we needed a battery change, and we were in a bit of a hurry, as my daughter was driving back to college. I explained that it was under Mazda certified warranty. She expressed to me that they don’t do warranty work on Saturday, and I would have to leave the vehicle until Monday. I explained again that my daughter was on her way back to college, and we could not leave the vehicle until Monday. I then asked if they could just do a quick battery change outside of the warranty, so she could be on her way. The young woman expressed that they close at 4:00pm, and took their last appointment at 2:15pm, even though we were there an hour and a half before their closing time. Zero help to resolve our issue. Zero attempt and attention to customer service. We won’t be back. More

Reyan was our sales agent at El Dorado Mazda, and we had a great experience with him and rest of the staff. Reyan and team were thoroughly knowledgeable and patient to answer all our queries without focusin a great experience with him and rest of the staff. Reyan and team were thoroughly knowledgeable and patient to answer all our queries without focusing on upselling and rushing. They made sure that our teen driver could gain the right insights to make the right choices as well. Our experience at El Dorado Mazda was pleasant and they worked with us to secure the best outcome that we hoped for. Management even took the initiative to come and personally thank and welcome us! More